fix problems on MyFerrari [iphone]

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—— Run into issues on MyFerrari? Get help pending when official support gets back to you!

MyFerrari - for owners only
Info:
company: Ferrari
: https://www.ferrari.com
: news.ferrari.com
Chat with our AI-based MyFerrari Support
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Crashes issue

MyFerrari crashes during information submission

Fix: 1. Ensure your app is updated to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches. 3. T... ⇲

MyFerrari crashes when uploading vehicle registration

Fix: 1. Ensure that the app is updated to the latest version, as updates often fix bugs related to crashes. 2. Try uploading the registration doc... ⇲
 
UI issue

Region name appears incorrectly

Fix: 1. Check your device's location settings to ensure they are enabled and accurate. 2. Go to the app settings and look for an option to manual... ⇲

Inability to view production photos

Fix: 1. Check your internet connection to ensure it is stable, as poor connectivity can prevent photos from loading. 2. Try refreshing the app or... ⇲

Poor user experience and functionality

Fix: 1. Familiarize yourself with the app's layout and features to improve your navigation experience. 2. Check for any available updates that ma... ⇲
 
Slow issue

Slow performance and frequent logins required

Fix: 1. Ensure your app is updated to the latest version, as updates often include performance improvements. 2. Clear the app's cache by going to... ⇲
 
Customization issue

Lack of useful features like tracking and stats

Fix: 1. Explore the app thoroughly to ensure you are not missing any hidden features or settings. 2. Check for any updates or announcements from... ⇲
 
Uploads issue

Photos fail to load after upload

Fix: 1. Ensure that the photos you are trying to upload meet the app's size and format requirements. 2. Check your internet connection; a weak co... ⇲
 
Updates issue

Documents unavailable after update

Fix: 1. Check the app's document section to see if the documents are still listed but perhaps in a different location. 2. Restart the app to refr... ⇲
 
Login issue

Login issues and error messages

Fix: 1. Double-check your login credentials for any typos. 2. Reset your password if you suspect it may be incorrect. 3. Ensure that your app is... ⇲
 
Permissions issue

MyFerrari requires intrusive document uploads

Fix: 1. Review the app's privacy policy to understand why document uploads are necessary. 2. If you are uncomfortable with certain uploads, check... ⇲
 
Ads issue

MyFerrari primarily promotes new models and merchandise

Fix: 1. Explore the app's settings to see if there are options to customize your experience or filter out promotional content. 2. Use the app's f... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of the app. 2. Check the device settings to ensure that they are optimized for app... ⇲
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 what users are saying
Good experience
50.0%

Bad experience
49.1%

Neutral
0.9%

~ from our NLP analysis of 110 combined software ratings.

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 Private Data MyFerrari collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics