—— Run into issues on Orderii? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To avoid being redirected to AliExpress, check if there are any settings within the Orderii app that allow you to manage external links or b... ⇲
Fix: As a workaround, you can use a third-party image search app or service to find products. Take a screenshot of the item you want to search fo... ⇲
Fix: To mitigate long processing times, try placing orders during off-peak hours when the app may be less busy. This can sometimes lead to faster... ⇲
Fix: To manage expectations, check the estimated shipping times provided at the time of order. If you need items urgently, consider looking for s... ⇲
Fix: To minimize the impact of delays, consider placing orders well in advance of when you need the items. This can help accommodate any unexpect... ⇲
Fix: Document your inquiries and responses from customer service. If you are not receiving timely responses, consider using multiple channels (e.... ⇲
Fix: Utilize the in-app messaging or email support feature to reach out for assistance. Make sure to provide detailed information about your issu... ⇲
Fix: If you receive unhelpful responses, try rephrasing your questions or providing more context to help customer service understand your issue b... ⇲
Fix: To improve communication, follow up on your inquiries if you do not receive timely responses. Keep a record of your communications to refere... ⇲
Fix: If funds are taken without delivery, check your order history in the app to confirm the status of your order. If it shows as processed but n... ⇲
Fix: Try using a different phone number to create an account or place an order. Sometimes, certain numbers may be flagged or not recognized by th... ⇲
Fix: When placing an order, take note of the estimated delivery date and allow for some buffer time in case of delays. This can help manage expec... ⇲
Fix: Upon receiving your order, immediately check the contents against your order confirmation. If items are missing, document the issue and cont... ⇲
Fix: If you receive a defective item, document the issue with photos and contact customer service immediately to report the problem and request a... ⇲
Fix: If tracking information is inconsistent, try refreshing the app or logging out and back in to see if the tracking updates. Sometimes, the ap... ⇲
Fix: If you do not receive a verification message, check your spam or junk email folder to ensure it hasn't been filtered. If you find it there,... ⇲