fix problems on Call Emmy [iphone]

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—— Run into issues on Call Emmy? Get help pending when official support gets back to you!

Call Emmy: On Demand Chores
Info:
company: Arezou Zarafshan & Associates, LLC
: https://www.callemmy.com/contact
: callemmy.com
Chat with our AI-based Call Emmy Support
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UI issue

Sitter profile disappears

Fix: Log out of the app and log back in. This can refresh your session and may restore the visibility of sitter profiles. OR Clear the app's c... ⇲
 
Login issue

Login issues with error messages

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲
 
Account issue

Password reset failures

Fix: Ensure that you are checking the correct email account for the password reset link. Sometimes, it may go to your spam or junk folder. OR... ⇲
 
Loading issue

Error page when browsing providers

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. A weak connection can lead to loading er... ⇲
 
Payments issue

Cancellation fees for last-minute cancellations

Fix: Review the app's cancellation policy in the settings or help section to understand the terms. If you need to cancel, try to do it as early a... ⇲

Charges for no-show sitters

Fix: Document the no-show by taking screenshots or noting the time and date. This can be useful if you need to dispute the charge later. OR Ch... ⇲

Unfair refund policy

Fix: Review the refund policy in the app to understand the terms. If you believe you are entitled to a refund, gather any relevant documentation... ⇲
 
Support issue

Poor customer service

Fix: Utilize the in-app support feature to submit your concerns. Provide detailed information about your issue to ensure a quicker response. OR... ⇲
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 what users are saying
Good experience
83.3%

Bad experience
13.3%

Neutral
3.3%

~ from our NLP analysis of 30 combined software ratings.

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 Private Data Call Emmy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • User Content
    • Diagnostics