fix problems on Scientific American [iphone]

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—— Run into issues on Scientific American? Get help pending when official support gets back to you!

Scientific American
Info:
company: Springer Nature America, Inc.
: http://www.scientificamerican.com/page/frequently-asked-questions/tablet-editions/
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Downloads issue

Slow downloading of issues

Fix: 1. Check your internet connection speed. If it's slow, try switching to a different Wi-Fi network or using cellular data. 2. Close any othe... ⇲

Scientific American removes downloads arbitrarily

Fix: 1. Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. If storage... ⇲
 
Account issue

Difficulty managing subscriptions

Fix: 1. Go to Settings > [your name] > Subscriptions to view and manage your subscriptions. Here, you can see all active subscriptions and make c... ⇲

Family sharing does not work

Fix: 1. Ensure that Family Sharing is set up correctly on your device. Go to Settings > [your name] > Family Sharing to check. 2. Verify that th... ⇲

Restoration of subscription often fails

Fix: 1. Ensure you are logged into the app with the correct Apple ID associated with your subscription. 2. Try restoring your subscription from... ⇲
 
UI issue

Non-intuitive user interface

Fix: 1. Familiarize yourself with the app by exploring all menus and options. Take note of where key features are located. 2. Look for any tutor... ⇲

Inability to zoom in on articles

Fix: 1. Try using the pinch-to-zoom gesture on your device. Place two fingers on the screen and move them apart to zoom in. 2. If the app has a... ⇲
 
Updates issue

Lost saved articles after updates

Fix: 1. Regularly back up your saved articles by exporting them to a note-taking app or cloud service. 2. After an update, check if there is a '... ⇲
 
Syncing issue

Scientific American does not retain reading position

Fix: 1. Ensure that you are logged into the app consistently. If you log in and out frequently, the app may not save your reading position. 2. C... ⇲
 
Ads issue

Inundated with subscription offers

Fix: 1. Check the app settings for any options to manage notifications or promotional offers. You may be able to turn off certain notifications.... ⇲

Ads clutter the checkout process

Fix: 1. If possible, consider using an ad blocker on your device to reduce the number of ads you see. 2. Try clearing the app's cache or data to... ⇲
 
Crashes issue

Scientific American crashes or freezes

Fix: 1. Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. 2. Close any... ⇲
 
Search issue

Search function lacks usability

Fix: 1. Use specific keywords or phrases when searching to improve results. 2. Check if there are any filters or advanced search options that ca... ⇲
 
Content issue

Content often politically biased

Fix: 1. Diversify your reading by seeking out articles from multiple sources to get a well-rounded perspective. 2. Use the app's feedback option... ⇲
 
Compatibility issue

Limited access to additional content on the website

Fix: 1. Check if there are any settings in the app that allow you to link your account to the website for full access. 2. Use the website direct... ⇲
 
Customization issue

Scientific American does not support dark mode

Fix: 1. Check your device settings to see if dark mode is enabled. Go to Settings > Display & Brightness and toggle Dark Mode on. 2. If the app... ⇲
 
Loading issue

Spin wheel remains on screen after loading

Fix: 1. Try refreshing the app by pulling down on the screen or closing and reopening the app. 2. Ensure that your internet connection is stable... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
2.9%

Neutral
2.1%

~ from our NLP analysis of 8,677 combined software ratings.

 Switch to these Alternatives:
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Espresso from The Economist

 Private Data Scientific American collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Scientific American - 1 year Subscription: $34.99 Purchase a 1 year subscription to Scientific American.
  2. 1 Month Subscription: $5.99 1 Month subscription to Scientific American.
  3. 1 Year Subscription: $49.99 A 1 year subscription to Scientific American.
  4. Scientific American issue for November 2014: $5.99 Scientific American issue for November 2014
  5. Scientific American September 2013 issue: $5.99 Scientific American September 2013 issue
  6. Scientific American August 2013 issue: $5.99 Scientific American August 2013 issue
  7. Scientific American October 2012 issue: $5.99 Scientific American October 2012 issue
  8. Scientific American January 2014 issue: $5.99 Scientific American January 2014 issue
  9. Scientific American February 2013 issue: $5.99 Scientific American February 2013 issue
  10. Scientific American issue for September 2015: $5.99 Scientific American issue for September 2015