fix problems on Hours Keeper [iphone]

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—— Run into issues on Hours Keeper? Get help pending when official support gets back to you!

Hours Keeper: Time Tracker
Info:
company: Nova Mobile, Inc.
: http://www.polycents.com
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Messages issue

Email sending issues

Fix: Check your email settings within the app. Ensure that the email account is correctly configured and that you have a stable internet connecti... ⇲
 
Updates issue

Data loss after updates

Fix: Before updating the app, back up your data. You can do this by exporting your time logs and invoices to a CSV or PDF format. This way, you c... ⇲

Frequent updates lead to usability issues

Fix: Before updating, read user reviews or forums to see if others are experiencing issues with the new version. If so, consider delaying the upd... ⇲
 
Support issue

Unresponsive tech support

Fix: Utilize community forums or user groups related to Hours Keeper. Often, other users may have experienced similar issues and can provide solu... ⇲
 
Slow issue

Lag and slow response time

Fix: Clear the app cache and data to improve performance. Go to your device settings, find the Hours Keeper app, and clear the cache. This can he... ⇲
 
Ads issue

Ads disrupt user experience

Fix: Check if the app offers a premium version that removes ads. If so, consider upgrading to enhance your user experience without interruptions.... ⇲
 
Backup issue

Difficulty in restoring lost data

Fix: Regularly back up your data by exporting it to a file format that can be easily restored. Set a reminder to do this weekly or monthly to pre... ⇲
 
Payments issue

Inability to mark invoices as paid

Fix: Create a separate document or spreadsheet to track paid and unpaid invoices manually. This can help you keep organized until the app adds th... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that you are using the correct login credentials and that your internet connection is stable. If you forget your password, use the pa... ⇲
 
Account issue

Hours Keeper does not recognize email addresses

Fix: Double-check the format of the email addresses you are entering. Ensure there are no typos or extra spaces that could cause recognition issu... ⇲
 
Bugs issue

Missing unique invoice numbers

Fix: Manually assign unique invoice numbers when creating invoices. Keep a log of these numbers in a separate document to avoid duplication. OR... ⇲

Invoicing requires manual calculations for hours

Fix: Use a calculator app or a spreadsheet to automate the calculations for hours worked before entering them into the invoice. This can save tim... ⇲
 
Customization issue

No option to pause the clock

Fix: Use a manual timer or a separate time tracking app that allows you to pause and resume tracking. This can serve as a workaround until the fe... ⇲

No tally of hours worked on client pages

Fix: Create a summary report manually by exporting your time logs and calculating the total hours worked for each client in a spreadsheet applica... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.1%

Bad experience
15.3%

Neutral
5.6%

~ from our NLP analysis of 1,232 combined software ratings.

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 Private Data Hours Keeper collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Upgrade to Hours Keeper Pro: $29.99 Upgrade to Hours Keeper Pro to unlock all features.
  2. Premium - 1 Month: $1.99 Activate premium access for one month.
  3. Premium - 1 Year: $19.99 Activate premium access for one Year.
  4. Premium - 1 Year: $15.99 Activate premium access for one year.
  5. Premium - 1 Year: $13.99 Activate premium access for one year.
  6. Premium - 3 Months: $6.99 Activate premium access for three month.
  7. Upgrade to Premium: $39.99 Upgrade to Premium to unlock all features.
  8. Upgrade to Premium: $23.99 Upgrade to premium to unlock all features
  9. Upgrade to Premium: $26.99 Upgrade to Premium to unlock all features.