fix problems on Kaia Health [iphone]

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—— Run into issues on Kaia Health? Get help pending when official support gets back to you!

Kaia Health
Info:
company: Kaia Health Software GmbH
: https://www.kaiahealth.com
: www.kaiahealth.com
Chat with our AI-based Kaia Health Support
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Glitches issue

Glitches and crashes during use

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
 
Settings issue

Inability to change problem area after initial setup

Fix: Check the app settings to see if there is an option to reset or modify your initial setup. Some apps allow you to reconfigure your profile o... ⇲
 
Support issue

Poor customer service communication

Fix: Look for FAQs or help sections within the app or on the website. Many common issues are addressed there, which can save you time and frustra... ⇲
 
Payments issue

Misleading subscription pricing

Fix: Before subscribing, carefully read the pricing details in the app store and within the app itself. Look for any fine print that explains the... ⇲

Limited trial period

Fix: Take full advantage of the trial period by planning your usage. Set specific goals for what you want to achieve during the trial to maximize... ⇲

High annual subscription cost

Fix: Evaluate your usage of the app and determine if the cost is justified based on the value you receive. If not, consider canceling and looking... ⇲
 
Bugs issue

Assessment feature fails to recognize movements

Fix: Ensure that you are following the instructions for the assessment feature closely. Sometimes, minor adjustments in your movements can improv... ⇲

Motion coach feature not consistently available

Fix: Check for any updates to the app that may improve the availability of the motion coach feature. Go to the App Store and see if an update is... ⇲
 
Privacy issue

Excessive spam emails after deletion

Fix: Unsubscribe from the emails directly by clicking the 'unsubscribe' link usually found at the bottom of the email. This should stop future em... ⇲

Difficulty unsubscribing from emails

Fix: Follow the unsubscribe instructions in the emails carefully. If you continue to receive emails, check your email settings to ensure you have... ⇲
 
Customization issue

Lack of variety in exercise routines

Fix: Explore other fitness apps that offer a wider variety of routines. Many apps provide free content or trial periods to test their offerings.... ⇲
 
Updates issue

Inconsistent content availability after subscription starts

Fix: Keep track of the content you find valuable and check back regularly for updates. Some apps refresh their content periodically, so it may im... ⇲

No preview of exercises before signing up

Fix: Look for demo videos or screenshots in the app store description or on the app's website that may provide insight into the exercises offered... ⇲
 
UI issue

Kaia Health navigation issues

Fix: Take some time to familiarize yourself with the app's layout. Explore all menus and settings to understand where everything is located. OR... ⇲
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 what users are saying
Good experience
90.4%

Bad experience
5.7%

Neutral
3.8%

~ from our NLP analysis of 2,840 combined software ratings.

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 Private Data Kaia Health collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics