—— Run into issues on My Heartlet? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings for any unit preference options. Go to the settings menu within the app, and look for a section related to measuremen... ⇲
Fix: Before selecting the free trial, ensure you read the terms and conditions regarding the trial period. If you have already been charged, chec... ⇲
Fix: To work around the limited food database, consider using a separate food tracking app that has a more extensive database and can integrate w... ⇲
Fix: When dining out, you can look up the nutritional information for specific restaurant meals online or through other apps that specialize in r... ⇲
Fix: Focus on using the available features that do not rely on food data, such as tracking blood pressure and cholesterol levels. This can still... ⇲
Fix: Research cholesterol content in foods using reliable online resources or nutrition databases. You can create a reference list of foods high... ⇲
Fix: If you notice inaccuracies, double-check the nutritional information against trusted sources like the USDA FoodData Central or other reputab... ⇲
Fix: If the tutorial video is not helpful, look for user-generated content on platforms like YouTube where other users may have shared their expe... ⇲
Fix: Explore the app's help or FAQ section, if available, to find any written instructions or tips on how to use the app effectively. OR Join... ⇲