fix problems on Chroma [iphone]

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—— Run into issues on Chroma? Get help pending when official support gets back to you!

Chroma - Adult Coloring Book
Info:
company: Sprite Labs
: http://www.chromaapp.com
: www.chromaapp.com
Chat with our AI-based Chroma Support
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UI issue

Sensitive touch controls

Fix: Adjust the sensitivity settings in your device's accessibility options. Go to Settings > Accessibility > Touch and experiment with the touch... ⇲

Inconsistent color filling

Fix: Try zooming in on the area you are coloring to ensure that the lines are closed properly. Inconsistent filling often occurs when the lines a... ⇲

Default portrait mode

Fix: Manually rotate your device to landscape mode while using the app. Most apps will adjust to the new orientation, allowing for a better color... ⇲
 
Updates issue

Lack of updates

Fix: Check the app store for any available updates. Sometimes, updates may not automatically download, and manually checking can ensure you have... ⇲
 
Support issue

Poor customer support

Fix: Utilize the app's FAQ or help section, which may provide answers to common questions or issues without needing direct support. OR Documen... ⇲
 
Instructions issue

No clear instructions

Fix: Look for tutorial videos on platforms like YouTube that demonstrate how to use the app effectively. Many users share tips and tricks that ca... ⇲
 
Permissions issue

Inability to delete shared art

Fix: Check the app's settings or your profile section to see if there is an option to manage shared content. Some apps allow you to manage your s... ⇲
 
Customization issue

Limited color palette options

Fix: Experiment with blending colors to create new shades. Layering colors can often yield a wider variety of hues than what is available in the... ⇲
 
Saving issue

Issues with saving artwork

Fix: Ensure that your device has enough storage space available. Lack of storage can prevent the app from saving your work properly. Go to Settin... ⇲
 
Loading issue

Problems with loading images

Fix: Check your internet connection to ensure it is stable. A weak connection can hinder the app's ability to load images properly. OR Clear t... ⇲
 
Tools issue

No eye dropper tool

Fix: Use a color reference from another app or website to manually select colors that match what you want to use in Chroma. OR Consider using... ⇲

No undo/redo functionality

Fix: Develop a habit of saving your work frequently, so you can revert to a previous version if needed. This can help mitigate the lack of an und... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your device's operating system is up to date, as updates can fix bugs that cause crashes. Go to Settings > General > Software Up... ⇲
 
Navigation issue

Difficulty navigating the app

Fix: Take some time to explore the app's interface and familiarize yourself with its layout. This can help improve your navigation skills over ti... ⇲
 
Features issue

Missing features compared to competitors

Fix: Identify the specific features you are missing and look for alternative apps that offer those features. This can help you find a more suitab... ⇲
 
Purchases issue

No option to purchase individual images

Fix: Consider using the app's subscription model to access a wider range of images, which may be more cost-effective than purchasing individual i... ⇲
 
Login issue

Inability to access new pictures after login

Fix: Log out of the app and then log back in to refresh your account and potentially resolve access issues. OR Check for any updates to the ap... ⇲
 
Community issue

Lack of community interaction

Fix: Engage with social media platforms or forums dedicated to adult coloring where you can share your work and connect with other users. OR C... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.9%

Bad experience
6.1%

Neutral
6.0%

~ from our NLP analysis of 3,394 combined software ratings.

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 Private Data Chroma collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Chroma Premium I: $2.99 o New Content Daily (one per day) o Access to all the 100+ pages in the app o Access to all the Color Palettes & create and save your own palettes. o Unlimited importing of your own sketches. o Unlimited drawing on blank pages and doodling
  2. Chroma 3.0 Weekly: $7.99 Unlock all content and unlimited generations
  3. Chroma Premium II: $5.99 o New Content Daily (one per day) o Access to all the 100+ pages in the app o Access to all the Color Palettes & create and save your own palettes. o Unlimited importing of your own sketches. o Unlimited drawing on blank pages and doodling
  4. Chroma 3.0 Yearly: $49.99 Unlock all content and unlimited generations
  5. Chroma 3.0 Monthly: $9.99 Get full access to the app with this.
  6. Chroma Premium III: $29.99 o New Content Daily (one per day) o Access to all the 100+ pages in the app o Access to all the Color Palettes & create and save your own palettes. o Unlimited importing of your own sketches. o Unlimited drawing on blank pages and doodling
  7. Exclusive Content : $34.99 Yearly subscription for content & creation.