fix problems on Parallax [iphone]

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—— Run into issues on Parallax? Get help pending when official support gets back to you!

Parallax: 3D Photo Editor
Info:
company: Zed Italia S.r.l.
: https://www.zedit.info/contact.html
: www.zedit.info
Chat with our AI-based Parallax Support
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Customization issue

limited effects options

Fix: 1. Explore third-party apps that offer more effects and can be used in conjunction with Parallax. Apps like Snapseed or VSCO can provide add... ⇲
 
Settings issue

watermark cannot be removed

Fix: 1. Review the subscription options within the app. If you are on a free plan, consider upgrading to a paid plan that may offer watermark rem... ⇲
 
Ads issue

ads appear in paid subscription

Fix: 1. Ensure that you are logged into the correct account associated with your paid subscription. Sometimes, logging out and back in can resolv... ⇲

long ads during export

Fix: 1. Consider exporting images during times when you can afford to wait, such as while multitasking with other activities. 2. If the ads are... ⇲
 
Slow issue

slow photo access

Fix: 1. Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, delete unn... ⇲
 
Support issue

inability to contact support

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common issues. 2. Check the app's official website for support... ⇲
 
Updates issue

missing features after updates

Fix: 1. Review the update notes in the App Store to understand what changes were made and if features were intentionally removed. 2. If a featur... ⇲
 
Camera issue

no front camera support

Fix: 1. Use the rear camera for capturing images and then edit them within the app. 2. If front camera support is essential, consider using anot... ⇲

issues with 3D capture

Fix: 1. Ensure you are following the app's guidelines for 3D capture, as improper technique can lead to issues. 2. Restart the app and try captu... ⇲
 
Account issue

inconsistent premium user recognition

Fix: 1. Log out of your account and log back in to refresh your subscription status. 2. Check your subscription status in the App Store under yo... ⇲
 
Uploads issue

no option to upload from camera roll

Fix: 1. Check the app settings to see if there is an option to enable camera roll access. Go to Settings > Privacy > Photos and ensure Parallax h... ⇲
 
Payments issue

subscription model changes

Fix: 1. Review the subscription options in the app to understand the current offerings and choose the one that best fits your needs. 2. If you a... ⇲

difficulties canceling subscription

Fix: 1. Go to Settings > [your name] > Subscriptions on your iPhone to manage your subscriptions. Find Parallax and select 'Cancel Subscription.'... ⇲
 
Compatibility issue

lack of competitive features

Fix: 1. Explore other photo editing apps that may offer the features you are looking for, such as Adobe Lightroom or PicsArt. 2. Use Parallax fo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.1%

Bad experience
4.1%

Neutral
2.8%

~ from our NLP analysis of 5,653 combined software ratings.

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 Private Data Parallax collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Weekly Subscription: $2.99 Weekly Access to all features and content
  2. Parallax Pro Yearly: $22.99 Year Access to all features and content
  3. Parallax Pro Monthly: $4.49 Access to all features and content
  4. Parallax Weekly: $4.99 Weekly Access to all features and content
  5. Parallax Weekly: $4.99 Weekly Access to all features and content
  6. Parallax Pro: $2.99 Unlock all templates, filters and adjustments
  7. Yearly Subscription: $49.99 Yearly Access to all features and content
  8. Monthly Special Offer: $2.49 Monthly Discounted Access to Premium Features
  9. Monthly Subscription: $8.99 Monthly Access to all features and content
  10. Parallax Pro Lifetime: $99.99 Lifetime access to all feature and content