—— Run into issues on Midco Wi-Fi? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try restarting the app. Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲
Fix: Ensure that your pods are powered on and connected to the network. Check the physical connections and power supply to each pod. If they are... ⇲
Fix: Force close the app and restart it. If the app remains blank, try restarting your iPhone. Hold down the power button until you see the slide... ⇲
Fix: If the app is stuck calculating, force close it and reopen it. If it continues to hang, restart your iPhone. OR Check your internet conne... ⇲
Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲
Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue is related to your connection. OR... ⇲
Fix: Force close the app and reopen it. If it still gets stuck, restart your iPhone and try again. OR Check for any app updates in the App Sto... ⇲
Fix: Clear your browser cache and cookies. Go to Settings > Safari (or your default browser) > Clear History and Website Data. Then try signing i... ⇲
Fix: Ensure your internet connection is stable. Try switching between Wi-Fi and cellular data to see if that resolves the issue. OR Clear the... ⇲
Fix: Run a speed test using a different app or website to confirm the slow speed. If the speed is consistently low, try rebooting your modem and... ⇲
Fix: Try logging out and logging back into the app. If the error persists, uninstall the app and reinstall it from the App Store to ensure you ha... ⇲
Fix: If you do not have a Midco account, you will need to create one. Visit the Midco website and follow the instructions to set up an account.... ⇲
Fix: Double-check your login credentials. Ensure you are using the correct email and password associated with your Midco account. OR If you ar... ⇲
Fix: Consolidate your apps by using the Midco Wi-Fi app for all Wi-Fi management tasks. Familiarize yourself with its features to minimize the ne... ⇲
Fix: Explore the app thoroughly to find all available settings. Some features may be hidden under different menus or tabs. OR If you need more... ⇲
Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. OR... ⇲
Fix: Check for app updates in the App Store. An update may fix bugs causing the crashes. OR If the app continues to crash, consider resetting... ⇲
Fix: Check the placement of your pods. Ensure they are not too far from the main router and are placed in open areas to avoid interference. OR... ⇲
Fix: Use the app to identify connected devices. If you see unnamed devices, try disconnecting them from the network and reconnecting known device... ⇲