fix problems on TicketMX [iphone]

—— Run into issues on TicketMX? Get help pending when official support gets back to you!

TicketMX

Info:

company: Sela Sport

: https://www.ticketmx.com/en/ContactUs

: www.ticketmx.com

Chat with our AI-based TicketMX Support

🛠️ Common TicketMX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No refunds for valid reasons

Fix: Review the terms and conditions of TicketMX to understand the refund policy. If you believe your reason for a refund is valid, gather any su... ⇲

Poor customer service

Fix: Try to utilize any available self-service options within the app, such as FAQs or help sections, to find answers to your questions. This can... ⇲

Payments issue

Slow ticket issuance after payment

Fix: Ensure that your internet connection is stable during the payment process. If you experience delays, check your email (including spam/junk f... ⇲

Wallet balance cannot be used for all events

Fix: Check the event details in the app to see if there are any restrictions on using wallet balance for specific events. This information is oft... ⇲

No option to pay additional amounts

Fix: If you need to pay additional amounts for an upgrade or add-on, check if there is an option to modify your order in the app. Some apps allow... ⇲

Delayed payment processing

Fix: Ensure that your payment method is valid and has sufficient funds. Sometimes, payment delays can occur due to issues with the payment provid... ⇲

Late receipt of confirmation code

Fix: After making a purchase, check your email settings to ensure that emails from TicketMX are not being filtered into spam or junk folders. Add... ⇲