fix problems on Veggly [iphone]

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—— Run into issues on Veggly? Get help pending when official support gets back to you!

Veggly – Vegan Dating App
Info:
company: Similar Souls do Brasil Eireli
: https://www.veggly.net/contact-us/
: www.veggly.net
Chat with our AI-based Veggly Support
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Notifications issue

Lack of user notifications

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > Veggly. Ensure that notifications are enabled and that you ha... ⇲
 
Bugs issue

Low user activity

Fix: 1. Engage with the community: Actively participate in the app by sending messages, liking profiles, and updating your own profile to attract... ⇲

Frustratingly buggy

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Veggly, and select 'Offload App'. This will clear the cache without dele... ⇲

Not enough active users

Fix: 1. Expand your search radius: Adjust your location settings within the app to include a wider area, which may help you find more active user... ⇲

Limited user base

Fix: 1. Promote the app: Share your experience on social media or vegan forums to encourage more users to join the platform. 2. Explore other veg... ⇲

Ghost town with inactive profiles

Fix: 1. Engage actively: Increase your own activity on the app by messaging users and updating your profile, which may encourage others to do the... ⇲
 
Messages issue

Inability to see message history

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may include fixes for this issue. 2. Restart the a... ⇲
 
UI issue

No refresh option for user feed

Fix: 1. Pull to refresh: Try pulling down on the user feed screen to see if it refreshes the content. This is a common gesture in many apps. 2. R... ⇲
 
Customization issue

Cannot remove uninterested users

Fix: 1. Block users: If you encounter users you are not interested in, you can block them. Go to their profile, tap on the options (usually three... ⇲

No way to edit or delete likes/messages

Fix: 1. Review app settings: Check if there are any options in the app settings that allow you to manage your likes or messages. 2. Use the block... ⇲

Limited profile options

Fix: 1. Update your profile: Make sure you are utilizing all available fields in your profile to provide as much information as possible. 2. Prov... ⇲
 
Security issue

Old hacked phone number issue

Fix: 1. Update your phone number: Go to your profile settings in the app and look for an option to update your phone number. Enter your current n... ⇲

Fake accounts present

Fix: 1. Report fake accounts: If you encounter a fake profile, use the reporting feature in the app to alert the moderators. This can help improv... ⇲

Scammers prevalent

Fix: 1. Report suspicious accounts: Use the reporting feature to alert the app about any scammers you encounter. This helps improve the community... ⇲

No photo verification tool

Fix: 1. Verify profiles manually: Look for detailed profiles and genuine interactions to assess authenticity. Be cautious with profiles that seem... ⇲

Obvious bot profiles

Fix: 1. Report bot profiles: Use the reporting feature to alert the app about any profiles that appear to be bots. This helps improve the user ex... ⇲
 
Search issue

No search function

Fix: 1. Use filters: If the app has any filtering options, use them to narrow down your search for potential matches based on interests or locati... ⇲
 
Payments issue

Paywall for seeing likes

Fix: 1. Explore free features: Focus on using the free features of the app to connect with users without needing to see who liked you. 2. Conside... ⇲

Subscription issues

Fix: 1. Check your subscription status: Go to Settings > [your name] > Subscriptions on your iPhone to see if your Veggly subscription is active.... ⇲
 
Glitches issue

Glitches in notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Veggly and ensure notifications are enabled. Adjust settings as needed. 2.... ⇲
 
Settings issue

No state information for locations

Fix: 1. Manually include location details: In your profile, add your state information in the bio section to provide clarity to potential matches... ⇲
 
Account issue

Continued messages after account deletion

Fix: 1. Ensure proper account deletion: Follow the app's instructions for deleting your account to ensure it is fully removed from the system. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.0%

Bad experience
10.3%

Neutral
7.7%

~ from our NLP analysis of 2,698 combined software ratings.

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Delight: Dating & Relationship

 Private Data Veggly collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Avocado Club: $17.99 Avocado Club
  2. Veggly Premium: $17.99 Veggly Premium Features
  3. Veggly Plus: $17.99 See who liked you
  4. Avocado Club 3 Months: $37.90 Avocado Club 3 Months
  5. 1 Carrot: $2.99 Carrots are used to send Super Likes
  6. 10 Carrots: $7.99 10 carrots, used to send Super Likes
  7. Veggly Premium 3 Months: $39.99 No Ads, See who liked you, 9 Veggly coins
  8. Veggly Unique: $19.99 No ads, See who liked you
  9. 50 Carrots: $24.99 50 carrots, used to send Super Likes
  10. Avocado Club 30% Off: $12.99 Avocado Club 30% Off