—— Run into issues on KCB ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that you are entering the correct username or email associated with your account. Double-check for any typos or case sensitivity.... ⇲
Fix: 1. Close the app completely by swiping it away from the app switcher. Then, reopen the app. 2. Check for any available updates for the app... ⇲
Fix: 1. Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen... ⇲
Fix: 1. Log out of the app and log back in to refresh your account information. 2. Check if there is an option to manage or switch accounts with... ⇲
Fix: 1. Similar to previous solutions, ensure the app is updated to the latest version. 2. Check your device's storage; if it's low, free up som... ⇲
Fix: 1. Ensure that your iPhone is running a compatible version of iOS for the KCB Mobile Banking app. Check the app's requirements in the App St... ⇲
Fix: 1. Check if the app has a transaction history or account statement feature under the account settings or transactions tab. 2. If not availa... ⇲
Fix: 1. Visit your nearest KCB branch to obtain the activation code. Bring any necessary identification or account information. 2. If you are un... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Look for a help or tutorial section within the app. 2. Ad... ⇲