fix problems on Shuttle [iphone]

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—— Run into issues on Shuttle? Get help pending when official support gets back to you!

Shuttle - Pick & Drop Service
Info:
company: Shuttle Technologies BD Limited
: http://shuttlebd.com/
: shuttlebd.com
Chat with our AI-based Shuttle Support
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Bugs issue

Inconsistent ride availability

Fix: Try to book your rides in advance, especially during peak hours or busy times. This can help ensure that a ride is available when you need i... ⇲

Frequent ride cancellations

Fix: Monitor the app for patterns in cancellations. If certain drivers or times are consistently problematic, consider adjusting your booking hab... ⇲

Booking failures

Fix: Ensure that your payment information is up to date and that you have a stable internet connection when booking a ride. This can help prevent... ⇲
 
Payments issue

Difficult refund process

Fix: Familiarize yourself with the app's refund policy by reviewing the terms and conditions. This will help you understand the steps you need to... ⇲
 
Crashes issue

Shuttle crashes or fails to open

Fix: Ensure that your app is updated to the latest version by checking the App Store for updates. Outdated apps can often lead to crashes or perf... ⇲
 
Registration issue

Phone number verification issues

Fix: Double-check that you are entering your phone number correctly, including the country code. If you are not receiving the verification code,... ⇲
 
Support issue

Unresponsive support

Fix: Use multiple channels to reach out for support, such as in-app messaging, email, or social media. Sometimes, different channels yield better... ⇲
 
UI issue

Lack of ride tracking

Fix: Check if the app has a feature for ride tracking and ensure it is enabled. If not, consider using a different app that offers real-time trac... ⇲

Not user friendly

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help improve your experience. OR Lo... ⇲
 
Compatibility issue

Limited service areas

Fix: Check the app's service area map to understand where rides are available. If you are outside the service area, consider alternative transpor... ⇲
 
Notifications issue

Miscommunication about ride status

Fix: Regularly refresh the app to get the latest updates on your ride status. Sometimes, the app may not update automatically. OR If you notic... ⇲

Inadequate communication about issues

Fix: Check the app for any notifications or alerts regarding service disruptions or issues. This can provide context for any problems you may be... ⇲
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 what users are saying
Good experience
77.3%

Bad experience
16.8%

Neutral
5.9%

~ from our NLP analysis of 493 combined software ratings.

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 Private Data Shuttle collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics