fix problems on Snap & Translate [iphone]

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—— Run into issues on Snap & Translate? Get help pending when official support gets back to you!

Snap & Translate - Triplens
Info:
company: KITA BILGI TEKNOLOJILERI LIMITED SIRKETI
: https://triplens-af.kitabilgiapps.com/pages/support
: triplens-af.kitabilgiapps.com
Chat with our AI-based Snap & Translate Support
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Bugs issue

Inaccurate translations

Fix: To improve translation accuracy, ensure that you are using clear and concise language when inputting text. Avoid slang or idiomatic expressi... ⇲

Misidentifies objects

Fix: When scanning objects, ensure that they are well-lit and clearly visible. Poor lighting or obstructions can lead to misidentification. Try t... ⇲

Does not deliver promised features

Fix: Review the app's documentation or help section to ensure you are using the features correctly. Sometimes, features may require specific cond... ⇲

Inability to scan multiple items

Fix: If you need to scan multiple items, try scanning them one at a time and then compiling the results manually. This can be a temporary workaro... ⇲
 
Payments issue

Limited free trial

Fix: Make the most of the free trial by planning your usage ahead of time. Identify specific features you want to test and focus on those during... ⇲

Unclear pricing structure

Fix: Visit the app's official website or help section to find detailed information about pricing. This can often clarify what features are includ... ⇲

Limited trial period before paywall

Fix: Maximize the trial period by planning your usage strategically. Focus on testing the most important features to determine if the app meets y... ⇲
 
Crashes issue

Snap & Translate crashes during use

Fix: Ensure that your iPhone is running the latest version of iOS, as updates often include bug fixes that can resolve crashing issues. Go to Set... ⇲
 
Ads issue

Overwhelming subscription prompts

Fix: If subscription prompts are distracting, try to ignore them and focus on using the app's free features. Familiarize yourself with the app's... ⇲

Excessive ads disrupt usage

Fix: Consider using the app during times when you can tolerate interruptions, or try to focus on specific tasks that can be completed quickly to... ⇲

False advertising regarding app capabilities

Fix: Research user reviews and forums to see if others have experienced similar issues. This can provide insight into the app's actual capabiliti... ⇲
 
UI issue

Poor user experience

Fix: Take time to explore the app's interface and familiarize yourself with its layout. Sometimes, user experience can improve with practice as y... ⇲
 
Account issue

Requires email for basic access

Fix: If you are uncomfortable providing your email, check if the app offers a guest mode or alternative sign-in options, such as using social med... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.1%

Bad experience
14.5%

Neutral
4.4%

~ from our NLP analysis of 20,243 combined software ratings.

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 Private Data Snap & Translate collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Weekly Subscription: $7.99 Weekly Subscription
  2. Yearly Subscription: $24.99 Yearly Subscription
  3. 2-Months Subscription.: $14.99 2-Months Subscription