—— Run into issues on IDiskk Max? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Instead of dragging, try using the 'Select' button in the app. This usually allows you to tap on individual photos to select them. If the ap... ⇲
Fix: Check if the app has a sorting option in the settings. You may be able to sort by type (photos/videos) or date, which can help you manage yo... ⇲
Fix: Ensure that you are using the correct transfer method. Look for an 'Export' or 'Send to Phone' option within the app to initiate the transfe... ⇲
Fix: Before deleting, ensure that you have backed up your photos to a different location (like iCloud or another cloud service) to prevent loss.... ⇲
Fix: Check if the app is installed on both devices and that both devices are updated to the latest iOS version. This can help ensure compatibilit... ⇲
Fix: Check the app settings for an option to change the default save location. If available, set it to save directly to your desired folder inste... ⇲
Fix: If the app automatically unzips files, check if there is an option in the settings to disable this feature. Some apps allow you to choose ho... ⇲
Fix: Try closing other apps running in the background to free up system resources, which may improve the copying speed. Also, ensure that your iP... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that can cause crashes. Check the App Store for any availab... ⇲
Fix: Double-check the file types you are trying to back up. Ensure they are indeed supported by the app. If they are, try renaming the files or m... ⇲
Fix: Check the app's compatibility information in the App Store to ensure it supports your current iOS version. If not, consider updating your iO... ⇲
Fix: Ensure that the iDiskk drive is properly connected to your iPhone. Disconnect and reconnect it to see if the app recognizes it afterward.... ⇲
Fix: Try restarting your iPhone to see if this resolves the issue. Sometimes, a simple restart can fix temporary glitches. OR If the problem p... ⇲
Fix: Look for a 'Select All' button in the app's toolbar or settings. If it exists, use it to select all items quickly. OR If there is no 'Sel... ⇲
Fix: Familiarize yourself with the app's layout and features. Sometimes, taking time to explore can help you find more efficient ways to navigate... ⇲
Fix: Regularly check the App Store for updates to the app. Keeping the app updated can improve functionality and fix bugs. OR If updates are n... ⇲
Fix: Try uninstalling and reinstalling the app. This can often resolve persistent errors by resetting the app's data and settings. OR If error... ⇲
Fix: Always ensure that you have a backup of your data before transferring. Use cloud services or external storage to keep copies of important fi... ⇲
Fix: Try closing the app completely and reopening it. If it continues to freeze, restart your iPhone to clear any temporary issues. OR If the... ⇲