fix problems on OneScanner [iphone]

—— Run into issues on OneScanner? Get help pending when official support gets back to you!

OneScanner: PDF Scanner App

Info:

company: 松林杨

: https://www.nextmob.net

Chat with our AI-based OneScanner Support

🛠️ Common OneScanner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

OneScanner freezes while watching stream

Fix: 1. Close the app completely: Double-tap the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find OneScanner in the list and tap on it. If there's an option to 'Offload A... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for OneScanner. Installing the latest version can fix... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download documents for offline use: Before going offline, open the documents you want to access and ensure they are fully loaded. This ma... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if OneScanner has a help or FAQ section within the app. This may provide answers to common issues without need... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > OneScanner. Ensure that notifications are enabled and that the alert style... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the interface: Spend some time exploring the app's features and layout. Look for a tutorial or help section within the a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options that may not be immediately obvious. Sometimes, features... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for OneScanner to reduce battery drain. 2.... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit the App Store page for OneScanner to review the device compatibility and ensure your iPhone meets the ne... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.3%

Neutral

18.8%

Bad experience

0.0%

~ from our NLP analysis of 16 combined software ratings.

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Private Data OneScanner collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

One Scanner Pro (Monthly): $4.99 One Scanner: Scan Document Subscription
One Scanner Pro (Annual): $28.99 One Scanner: Scan Document Subscription