fix problems on TradeUP [iphone]

​

—— Run into issues on TradeUP? Get help pending when official support gets back to you!

TradeUP: Trade, Invest & Save
Info:
company: TradeUP Inc.(US)
: https://www.tradeup.com/help
: www.tradeup.com
Chat with our AI-based TradeUP Support
   Hello! How can I assist you?  

characters left:
 
Settings issue

No 'good until cancel' option

Fix: As a workaround, you can manually re-enter your limit orders each day. Set a daily reminder to do this to ensure you don’t miss out on poten... ⇲
 
Security issue

Unauthorized account activity

Fix: Immediately change your account password to secure your account. Use a strong password that includes a mix of letters, numbers, and symbols.... ⇲

Scam allegations

Fix: Research the app and its reviews from multiple sources to get a balanced view. Look for credible reviews and user experiences to assess the... ⇲
 
Slow issue

Slow withdrawal process

Fix: Check the withdrawal policies in the app to ensure you are following the correct procedures. Sometimes, delays can occur due to verification... ⇲
 
Registration issue

Account setup takes too long

Fix: Ensure you have all necessary documents and information ready before starting the account setup process. This includes identification, proof... ⇲
 
Login issue

Frequent login issues

Fix: Clear the app cache and data. Go to your iPhone settings, find TradeUP, and clear the cache. This can resolve many login issues caused by co... ⇲
 
Bugs issue

TradeUP full of bugs

Fix: Make sure the app is updated to the latest version. Developers often release updates to fix bugs. Check the App Store for any available upda... ⇲

PDT rule inconsistencies

Fix: Familiarize yourself with the Pattern Day Trader (PDT) rule and ensure you are aware of your trading activity to avoid being classified as a... ⇲
 
Support issue

Poor customer service

Fix: Utilize any available self-help resources within the app, such as FAQs or help sections, to find answers to common issues without needing to... ⇲
 
Privacy issue

Invasive account verification process

Fix: Prepare all required documents in advance to streamline the verification process. This may include identification and proof of address. Havi... ⇲
 
Ads issue

Inconsistent promotional offers

Fix: Keep track of promotional offers by subscribing to the app's newsletter or notifications. This way, you can stay informed about any new prom... ⇲
 
Updates issue

Limited educational resources

Fix: Supplement your learning by seeking external resources such as online courses, webinars, or financial blogs that cover trading and investmen... ⇲

Lack of news updates

Fix: Follow financial news websites or apps to stay updated on market trends and news that may affect your trading decisions. Consider setting up... ⇲
 
Customization issue

Technical analysis tools could be better

Fix: Explore third-party technical analysis tools or apps that can complement the features of TradeUP. Many apps offer advanced charting and anal... ⇲
 
UI issue

Blocked buttons hinder trading

Fix: Try restarting the app or your device to see if this resolves the issue. Sometimes, a simple restart can fix UI glitches. OR If the probl... ⇲
 
Features issue

No fractional shares trading

Fix: If fractional shares are important to your trading strategy, consider using another trading platform that offers this feature. Research plat... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
70.8%

Bad experience
26.8%

Neutral
2.3%

~ from our NLP analysis of 257 combined software ratings.

 Switch to these Alternatives:
Tiger Trade: Invest Globally
Human App: Tokenized Profiles
PrizePool: Banking Rewarded
Aven Advisor: Credit Check App
Firstrade: Invest & Trade
Fintor – Real Estate Investing
Snowball X
Backflip Real Estate Investing
FinTron
Modak: Kids & Teens Banking

 Private Data TradeUP collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. LV2 Nasdaq TotalView 30days: $24.99 Gain access to US stock quotes
  2. LV2 Nasdaq TotalView 180days: $109.99 Gain access to US stock quotes
  3. US Level 2 Totalview -365 Days: $299.99 US Level 2 Nasdaq Totalview -365 Days
  4. LV2 Nasdaq TotalView 90days: $74.99 Gain access to US stock quotes