fix problems on EStamp [iphone]

—— Run into issues on EStamp? Get help pending when official support gets back to you!

eStamp

Info:

company: THE SHARED ELECTRONIC BANKING SERVICES CO KSCC

: https://www.knet.com.kw/contact/

Chat with our AI-based eStamp Support

🛠️ Common eStamp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot purchase multiple stamps in one transaction

Fix: Currently, the app may not support bulk purchases. As a workaround, consider purchasing stamps one at a time. Keep a list of the stamps you... ⇲

Not all ministries are participating

Fix: Research which ministries are currently supported by the app. You can usually find this information on the app's official website or within... ⇲

Screen issue

Blank screen on app launch

Fix: Try force-closing the app and reopening it. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPh... ⇲

Bugs issue

eStamp is not functioning

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If your connection is weak, try switchin... ⇲

Customization issue

Need for stamps

Fix: If you need stamps urgently, check if there are alternative methods to obtain them, such as visiting a physical location or using another ap... ⇲

Requires repeated login entry

Fix: Ensure that you are selecting the option to remember your login credentials if available. This may help reduce the frequency of login prompt... ⇲

Password not accepted despite meeting criteria

Fix: Double-check that you are entering the password correctly, including case sensitivity and any special characters. If you have forgotten your... ⇲

Compatibility issue

No face recognition support

Fix: If face recognition is not supported, consider using the fingerprint recognition feature if your device supports it. This can provide a quic... ⇲

Not recognized by Ministry of Health

Fix: Verify that you are using the correct app version that is recognized by the Ministry of Health. Check for any announcements or updates from... ⇲

No knowledge of app by Ministry of Finance

Fix: If the Ministry of Finance is not aware of the app, check if there are any official communications or announcements regarding the app's legi... ⇲

Support issue

No response from support

Fix: Check the app for any FAQs or help sections that may provide answers to your questions. Sometimes, common issues are addressed there. OR... ⇲

Security issue

eStamp does not send authentication for identity verification

Fix: Ensure that your phone number and email address are correctly entered in the app settings. Sometimes, incorrect information can prevent auth... ⇲