fix problems on MotiConnect [iphone]

—— Run into issues on MotiConnect? Get help pending when official support gets back to you!

MotiConnect

Info:

company: Motic China Group Co., Ltd.

: http://www.motic.com/

: www.motic.com

Chat with our AI-based MotiConnect Support

🛠️ Common MotiConnect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No image saving process

Fix: Check the app settings to see if there is an option to enable image saving. Go to the settings menu within MotiConnect, look for 'Image Sett... ⇲

Connection issues

Fix: Ensure that your iPhone is connected to a stable Wi-Fi network. Go to Settings > Wi-Fi and check if you are connected. If not, connect to a... ⇲

Crashes issue

MotiConnect crashes

Fix: Update the app to the latest version. Go to the App Store, tap on your profile icon at the top right, scroll down to see pending updates, an... ⇲

UI issue

Poor user interface

Fix: Familiarize yourself with the app's layout. Spend some time exploring the different sections of MotiConnect to understand its features bette... ⇲

Terrible design

Fix: Provide feedback within the app if there is an option to do so. This can help the developers understand user concerns. OR Adapt to the de... ⇲

Compatibility issue

Incompatibility with older iPhones

Fix: Check the app's compatibility requirements in the App Store. If your iPhone is not supported, consider upgrading to a newer model if possibl... ⇲

Slow issue

Slow connection

Fix: Ensure that your internet connection is stable. Test your Wi-Fi speed using a speed test app to confirm that you have adequate bandwidth.... ⇲

Camera issue

Does not display camera feed

Fix: Check the app permissions to ensure it has access to your camera. Go to Settings > Privacy > Camera and make sure MotiConnect is enabled.... ⇲

Storage issue

Waste of storage space

Fix: Review the app's storage usage. Go to Settings > General > iPhone Storage, find MotiConnect, and see how much space it is using. If it is ex... ⇲

Bugs issue