fix problems on NtPlayer [iphone]

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—— Run into issues on NtPlayer? Get help pending when official support gets back to you!

ntPlayer
Info:
company: Beijing Hengdian Technology Co., Ltd.
: https://ntplayer.nilbt.com
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Bugs issue

Favorites disappear after restart

Fix: 1. Ensure you are saving favorites correctly: After adding a favorite, make sure to confirm that it is saved. Look for a confirmation messag... ⇲

Error when re-adding deleted URL

Fix: 1. Double-check the URL: Ensure that the URL you are trying to re-add is correct and formatted properly. 2. Clear app cache: Go to Settings... ⇲
 
UI issue

No thumbnail or program list

Fix: 1. Refresh the app: Close the app completely by swiping it away in the app switcher and then reopen it. This can sometimes refresh the conte... ⇲

Channel switching interface is inconvenient

Fix: 1. Familiarize yourself with the interface: Spend some time exploring the app to understand its layout and features. Sometimes, the inconven... ⇲
 
Compatibility issue

No support for TVOS

Fix: 1. Use AirPlay: If you want to watch content on a TV, consider using AirPlay to stream from your iPhone to your Apple TV. Swipe down from th... ⇲
 
Features issue

Lack of background playback feature

Fix: 1. Use multitasking: While ntPlayer may not support background playback, you can try using the app in split view or slide over mode if your... ⇲

No picture-in-picture support

Fix: 1. Use multitasking: Similar to background playback, you can try using the app in split view or slide over mode if your iPhone supports it.... ⇲

No casting feature

Fix: 1. Use AirPlay: If you want to cast content to a TV, consider using AirPlay to stream from your iPhone to your Apple TV. Swipe down from the... ⇲

No recording functionality

Fix: 1. Use screen recording: If you want to record content, you can use the built-in screen recording feature on your iPhone. Go to Settings > C... ⇲
 
Updates issue

Long time without updates

Fix: 1. Check for updates: Regularly check the App Store for updates to ntPlayer. Sometimes, updates may not be automatic. 2. Provide feedback:... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.0%

Bad experience
7.5%

Neutral
1.5%

~ from our NLP analysis of 67 combined software ratings.

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 Private Data ntPlayer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. 免广告会员: $1.99 开通会员，免除显示广告