—— Run into issues on MyMeter? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your app is updated to the latest version. Go to the App Store, search for MyMeter, and see if there's an update available. If ther... ⇲
Fix: Try clearing the app's cache. Go to your iPhone settings, find MyMeter, and look for an option to clear cache or reset settings. This can he... ⇲
Fix: Check if the URL you are trying to access is correct. Sometimes, a simple typo can lead to this issue. Verify the URL with your utility prov... ⇲
Fix: Check the app settings to see if there is an option to enable auto pay. Sometimes, this feature may need to be activated manually in the app... ⇲
Fix: Make sure you are saving your credentials when prompted. After entering your information, look for a checkbox that says 'Remember me' or 'Sa... ⇲
Fix: Check if the app has a feature to link multiple utilities under one account. Look for an option in the settings or account management sectio... ⇲
Fix: Force close the app and restart it. Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then s... ⇲
Fix: Check for any pending iOS updates. Go to Settings > General > Software Update and install any available updates, as they may contain fixes f... ⇲
Fix: Check your device storage. Go to Settings > General > iPhone Storage and ensure you have enough free space. Low storage can cause apps to cr... ⇲
Fix: Force close the app and try reopening it. Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe up on MyMete... ⇲
Fix: Consider upgrading your iPhone to a newer iOS version if your device supports it. Go to Settings > General > Software Update to check for av... ⇲
Fix: Check your Wi-Fi or cellular data connection. Go to Settings > Wi-Fi and ensure you are connected to a network. If using cellular data, ensu... ⇲