fix problems on BitUniverse [iphone]

—— Run into issues on BitUniverse? Get help pending when official support gets back to you!

BitUniverse - Crypto Tracker

Info:

company: Bituniverse

: https://www.bituniverse.org

: www.bituniverse.org

Chat with our AI-based BitUniverse Support

🛠️ Common BitUniverse Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Orders history not loading

Fix: 1. Check your internet connection to ensure it is stable. 2. Close the BitUniverse app completely and restart it. 3. Navigate to the 'Orders... ⇲

Widget does not show favorites

Fix: 1. Ensure that you have added your favorites correctly in the app. Go to the 'Favorites' section and confirm they are listed. 2. Remove the... ⇲

Security issue

API access sold all ETH

Fix: 1. Review your API settings in the app to ensure that the permissions are set correctly. 2. Change your API keys and regenerate them from yo... ⇲

Settings issue

Bot setup issues

Fix: 1. Ensure you are following the correct setup instructions provided in the app. 2. Check for any updates to the app that may address bot set... ⇲

Customization issue

No grid bot option

Fix: 1. Check if the grid bot feature is available in your current version of the app. If not, consider updating to the latest version. 2. Explor... ⇲

Battery issue

High battery usage

Fix: 1. Go to Settings > Battery and check which apps are consuming the most battery. If BitUniverse is high on the list, consider limiting its b... ⇲

Sign-in issues

Fix: 1. Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to rese... ⇲

Syncing issue

API sync problems

Fix: 1. Check your internet connection to ensure it is stable. 2. Go to the API settings in the app and re-enter your API keys to refresh the con... ⇲

Account issue

Removed Binance holdings

Fix: 1. Check your API settings to ensure that the Binance API is correctly configured and has the necessary permissions. 2. Refresh your holding... ⇲

Compatibility issue

Limited exchange API connections

Fix: 1. Review the list of supported exchanges in the app and ensure you are using one that is compatible. 2. Check for any updates to the app th... ⇲

Updates issue

Pro version features removed

Fix: 1. Check if you are still subscribed to the Pro version by going to Settings > Subscription in the app. 2. If you are not subscribed, consid... ⇲