fix problems on Roam [iphone]

—— Run into issues on Roam ? Get help pending when official support gets back to you!

Roam Mobile

Info:

company: Roam Research, Inc

: https://roamresearch.com/#/app/help

: roamresearch.com

Chat with our AI-based Roam Support

🛠️ Common Roam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Share sheet reliability issues

Fix: 1. Restart the app: Close Roam Mobile completely and reopen it. This can often resolve temporary glitches with the share sheet. 2. Check fo... ⇲

External keyboard navigation problems

Fix: 1. Check keyboard settings: Go to Settings > General > Keyboard and ensure that 'Enable Keyboards' is turned on. 2. Test with another keybo... ⇲

Bugs issue

Quick Capture not functioning on iPad

Fix: 1. Restart the iPad: Sometimes, a simple restart can fix app functionality issues. Hold down the power button and slide to power off, then t... ⇲

Frustrating timestamp behavior in Quick Capture

Fix: 1. Adjust settings: Check if there are any settings related to timestamps in the app. Go to the settings menu within Roam Mobile and look fo... ⇲

Error with large graphs

Fix: 1. Break down large graphs: If possible, split large graphs into smaller, more manageable sections to reduce the load on the app. 2. Clear... ⇲

UI issue

Bottom tabs missing after update

Fix: 1. Restart the app: Close Roam Mobile completely and reopen it to see if the tabs reappear. 2. Check for updates: Ensure that you have the... ⇲

Tab key cycles through bottom menu instead of indenting

Fix: 1. Check keyboard settings: Go to Settings > General > Keyboard and ensure that 'Enable Keyboards' is turned on. 2. Use alternative keys: I... ⇲

Cumbersome authoring experience

Fix: 1. Familiarize with shortcuts: Spend some time learning keyboard shortcuts for Roam Mobile to streamline your authoring process. 2. Use tem... ⇲

Inability to remove text input focus

Fix: 1. Tap outside the text input area: Try tapping on a blank area of the screen to see if that removes the focus from the text input. 2. Rest... ⇲

Unusable interface for mobile

Fix: 1. Adjust display settings: Go to your iPhone settings and adjust display settings such as text size and zoom to see if that improves usabil... ⇲

Slow issue

Slow loading times

Fix: 1. Clear app cache: Go to your iPhone settings, find Roam Mobile, and look for an option to clear cache or reset settings. This can help imp... ⇲

Slow page load speeds

Fix: 1. Clear app cache: Go to your iPhone settings, find Roam Mobile, and look for an option to clear cache or reset settings. This can help imp... ⇲

High loading times

Fix: 1. Clear app cache: Go to your iPhone settings, find Roam Mobile, and look for an option to clear cache or reset settings. This can help imp... ⇲

Syncing issue

Syncing delays

Fix: 1. Check internet connection: Ensure you have a stable internet connection. A weak connection can cause syncing delays. 2. Restart the app:... ⇲

Frequent login required for graphs

Fix: 1. Check app settings: Look for any settings related to session management or stay logged in options within Roam Mobile. Adjust them if avai... ⇲

Frequent logouts

Fix: 1. Check app settings: Look for any settings related to session management or stay logged in options within Roam Mobile. Adjust them if avai... ⇲

Compatibility issue

Limited mobile app features compared to PWA

Fix: 1. Explore available features: Take time to explore all the features available in the mobile app. Some features may be hidden or less obviou... ⇲

Lack of keyboard support

Fix: 1. Check for updates: Ensure that you have the latest version of Roam Mobile installed, as updates may improve keyboard support. 2. Use alt... ⇲

External keyboard functionality issues

Fix: 1. Check keyboard settings: Go to Settings > General > Keyboard and ensure that 'Enable Keyboards' is turned on. 2. Test with another keybo... ⇲

Not usable on iPad Pro with Magic Keyboard

Fix: 1. Check compatibility: Ensure that your iPad Pro and Magic Keyboard are updated to the latest software versions. Go to Settings > General >... ⇲

Account issue

Roam not usable without a graph created

Fix: 1. Create a default graph: If you frequently use the app, create a default graph that you can always access when you open the app. 2. Explo... ⇲

Inability to find or log out of account

Fix: 1. Check account settings: Go to the settings menu within Roam Mobile and look for account management options. 2. Restart the app: Close Ro... ⇲

Network issue

No offline access

Fix: 1. Download content for offline use: If the app allows, download any necessary content while connected to the internet for offline access la... ⇲