fix problems on Columbia Bank Business Banking [iphone]

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—— Run into issues on Columbia Bank Business Banking? Get help pending when official support gets back to you!

Columbia Bank Business Banking
Info:
company: Columbia Bank
: https://www.columbiabankonline.com
: www.columbiabankonline.com
Chat with our AI-based Columbia Bank Business Banking Support
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Security issue

Frequent password resets

Fix: Check if your device is set to save passwords or if you are using a password manager. This can help you keep track of your password and redu... ⇲

Requires quarterly password changes

Fix: Set reminders on your phone or calendar to change your password before the deadline. This can help you avoid being locked out of your accoun... ⇲
 
UI issue

Navigation issues

Fix: Familiarize yourself with the app layout by spending some time exploring each section. Take notes on where key features are located to impro... ⇲

Bill pay screen is poorly designed

Fix: Take time to familiarize yourself with the layout of the bill pay screen. If you find certain features difficult to use, consider creating a... ⇲

Basic user interface

Fix: Provide feedback to yourself on what features you find lacking and create a list of what you would like to see improved. This can help you f... ⇲

Columbia Bank Business Banking is not user-friendly

Fix: Create a personal guide or cheat sheet for yourself that outlines how to perform common tasks within the app. This can help you navigate mor... ⇲

Confusing transaction alignment

Fix: Try adjusting the settings in the app to see if you can change how transactions are displayed. Look for options to sort or filter transactio... ⇲

Columbia Bank Business Banking lacks modern design

Fix: While you cannot change the app's design, you can provide feedback to the bank about your preferences. In the meantime, focus on using the f... ⇲
 
Camera issue

Mobile deposit photo capture needs improvement

Fix: Ensure that you are taking the photos in a well-lit area and that the check is flat and free of wrinkles. Hold the camera steady and try to... ⇲
 
Crashes issue

Columbia Bank Business Banking crashes during transactions

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for Columbia Bank Business Banking, and check for updates.... ⇲
 
Support issue

Customer service is unhelpful

Fix: Document your issues clearly before contacting customer service. Having specific examples and details can help you communicate your needs mo... ⇲
 
Bugs issue

Inability to make mobile deposits

Fix: Double-check that you are using a check that is eligible for mobile deposit. Some checks, like third-party checks, may not be accepted. Ensu... ⇲
 
Login issue

Constantly logged out

Fix: Check your app settings to see if there is an option to stay logged in or remember your login details. If not, ensure that your device's set... ⇲
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 what users are saying
Good experience
75.3%

Bad experience
21.3%

Neutral
3.4%

~ from our NLP analysis of 178 combined software ratings.

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 Private Data Columbia Bank Business Banking collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics