fix problems on AI Video Creator [iphone]

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—— Run into issues on AI Video Creator? Get help pending when official support gets back to you!

AI Video Creator - VidGen
Info:
company: App Rise Up Ltd.
: https://tryvidgen.com/
Chat with our AI-based AI Video Creator Support
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Support issue

Poor customer service

Fix: 1. Check the app's FAQ section for common issues and solutions. 2. Use any available in-app support features to submit a ticket or query.... ⇲
 
Payments issue

High cost for limited features

Fix: 1. Review the features you need and consider if a subscription is worth it based on your usage. 2. Look for discounts or promotional offers... ⇲

Cannot try samples without payment

Fix: 1. Look for any promotional offers or trial periods that may allow you to test features before payment. 2. Search for user-generated content... ⇲
 
Glitches issue

Distorted avatar movements

Fix: 1. Ensure your app is updated to the latest version, as updates may fix bugs related to avatar movements. 2. Restart the app and try creatin... ⇲
 
Uploads issue

Inability to upload own videos

Fix: 1. Check if the app has a specific format or size requirement for video uploads. 2. Use a video converter app to change your video format to... ⇲
 
Privacy issue

No option for data deletion

Fix: 1. Check the app settings for any privacy or data management options. 2. If no option exists, consider uninstalling the app to remove all as... ⇲
 
Ads issue

Frequent ads

Fix: 1. Look for an option within the app to purchase an ad-free experience. 2. If available, consider using the app during off-peak hours when a... ⇲
 
Customization issue

Unrealistic avatar generation

Fix: 1. Experiment with different customization options to see if you can achieve a more realistic look. 2. Check for updates that may improve av... ⇲
 
Account issue

Inaccessible paid accounts on different devices

Fix: 1. Ensure you are logged into the same Apple ID on both devices. 2. Check the app's settings to see if there is an option to sync your accou... ⇲
 
Audio issue

No voice translation feature

Fix: 1. Look for third-party apps that specialize in voice translation and use them in conjunction with VidGen. 2. Check for updates or announcem... ⇲

Limited voice options

Fix: 1. Check the app settings for any options to download additional voice packs or updates. 2. Experiment with different settings to see if the... ⇲
 
Slow issue

Long processing times for videos

Fix: 1. Ensure you are using a strong internet connection to speed up processing. 2. Try processing videos during off-peak hours when server load... ⇲
 
Bugs issue

Error messages when trying to use premium features

Fix: 1. Restart the app and try accessing the premium features again. 2. Ensure your subscription is active and that you are logged into the corr... ⇲
 
UI issue

AI Video Creator is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring all menus and features. 2. Look for tutorial videos or guides online that can help you nav... ⇲
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 what users are saying
Good experience
75.3%

Bad experience
21.9%

Neutral
2.7%

~ from our NLP analysis of 146 combined software ratings.

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 Private Data AI Video Creator collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data

  Cost of Subscriptions
  1. VidGen Premium Access: $7.99 VidGen - Text to Videos Subscription
  2. 10 Minute (50 Credits) 50% OFF: $9.99 You will earn 50 credits with 50% OFF
  3. VidGen - Lifetime Premium: $19.99 Lifetime Premium Membership
  4. 1 Minute (5 Credits): $2.99 You will earn 5 credits.
  5. VidGen Premium Access: $6.99 VidGen - Text to Videos Subscription
  6. 1 Minute (5 Credits) - 50% OFF: $1.49 You will earn 5 credits with 50% OFF
  7. 10 Minute (50 Credits): $19.99 You will earn 50 credits.
  8. VidGen Premium Access: $39.99 VidGen - Text to Videos Subscription
  9. VidGen Premium Access: $4.99 VidGen - Text to Videos Subscription
  10. VidGen Premium Access: $4.99 VidGen - Text to Videos Subscription