fix problems on Edenred Benefits [iphone]

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—— Run into issues on Edenred Benefits? Get help pending when official support gets back to you!

Edenred Benefits
Info:
company: EdenredUSA
: https://commuterbenefits.com/employees/
: commuterbenefits.com
Chat with our AI-based Edenred Benefits Support
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Security issue

Constantly changing passwords

Fix: 1. Use a password manager to store your passwords securely and generate strong passwords that you can easily access. OR 2. Check if there... ⇲
 
Support issue

Support page is non-functional

Fix: 1. Try accessing the support page from a different browser or device to see if the issue is browser-specific. OR 2. Clear your browser ca... ⇲

Technical support is unresponsive

Fix: 1. Check the app for any FAQs or troubleshooting guides that may help resolve your issue without needing direct support. OR 2. Look for c... ⇲

No app support contact info

Fix: 1. Look for a 'Help' or 'Contact Us' section within the app settings or main menu. OR 2. Check the app's official website for any contact... ⇲

Customer service is unreachable

Fix: 1. Use social media platforms to reach out to the company, as they may respond faster there. OR 2. Look for user forums or community supp... ⇲
 
UI issue

Difficult to input historical receipts

Fix: 1. Use the app's camera feature to scan receipts instead of manually entering them, if available. OR 2. Keep a digital copy of your recei... ⇲

Popup blocks app usage

Fix: 1. Try closing the popup by tapping the 'X' or 'Close' button, or swipe it away if possible. OR 2. Restart the app to see if the popup re... ⇲

Edenred Benefits feels like a web wrapper

Fix: 1. Explore the app settings to see if there are any options to enhance the user experience or switch to a more native interface. OR 2. Pr... ⇲

Submit button does not work

Fix: 1. Ensure all required fields are filled out before attempting to submit; incomplete forms may disable the submit button. OR 2. Restart t... ⇲
 
Storage issue

Cannot store multiple historic locations

Fix: 1. Check if the app allows you to save locations in a different section or under a different category. Explore all app settings. OR 2. Us... ⇲
 
Glitches issue

Interface is glitchy

Fix: 1. Restart your iPhone to clear any temporary glitches that may be affecting the app's performance. OR 2. Uninstall and reinstall the app... ⇲
 
Bugs issue

Website does not recognize existing claim balances

Fix: 1. Log out of the website and log back in to refresh your session and see if the balances update. OR 2. Clear your browser cache and cook... ⇲

Edenred Benefits does not save elections

Fix: 1. Ensure you are tapping 'Save' after making selections. Look for any confirmation message that indicates your choices have been saved. O... ⇲

Edenred Benefits is buggy and gives errors

Fix: 1. Clear the app cache by uninstalling and reinstalling the app to remove any corrupted files. OR 2. Check for updates in the App Store a... ⇲

Current balance not displayed

Fix: 1. Refresh the app by pulling down on the screen to see if the balance updates. OR 2. Log out and log back in to refresh your account inf... ⇲
 
Uploads issue

Cannot upload attachments

Fix: 1. Ensure that the app has permission to access your files. Go to Settings > Edenred Benefits > Photos and Files, and enable access if it’s... ⇲
 
Installation issue

Buttons do not work without reinstalling

Fix: 1. Restart the app after closing it completely to see if the buttons become responsive again. OR 2. Check for any app updates in the App... ⇲
 
Login issue

Login issues after privacy policy update

Fix: 1. Clear the app cache and data by uninstalling and reinstalling the app to reset any login credentials. OR 2. Try logging in using a dif... ⇲
 
Syncing issue

Transaction history takes days to update

Fix: 1. Regularly check the app for updates and refresh the transaction history manually by pulling down on the screen. OR 2. Keep a personal... ⇲
 
Permissions issue

Location permission required to log in

Fix: 1. Go to Settings > Edenred Benefits and ensure location services are enabled for the app. OR 2. If you prefer not to share your location... ⇲
 
Customization issue

Edenred Benefits lacks user-friendly features

Fix: 1. Familiarize yourself with the app's layout and features by exploring all menus and settings to find hidden functionalities. OR 2. Use... ⇲
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 what users are saying
Good experience
80.5%

Bad experience
17.1%

Neutral
2.5%

~ from our NLP analysis of 1,709 combined software ratings.

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 Private Data Edenred Benefits collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.