fix problems on TRONITY [iphone]

—— Run into issues on TRONITY? Get help pending when official support gets back to you!

TRONITY

Info:

company: Tronity GmbH

: https://help.tronity.io/hc/en-us

: www.tronity.io

Chat with our AI-based TRONITY Support

🛠️ Common TRONITY Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TRONITY only supports European vehicles

Fix: If you are a US user, consider using a VPN to connect to a European server. This may allow you to access features that are otherwise restric... ⇲

Limited functionality for US users

Fix: Check the app settings to see if there are any options to enable additional features. Sometimes, certain functionalities may be hidden in th... ⇲

Updates issue

Data updates are not live

Fix: Ensure that your app is updated to the latest version. Developers often release updates that improve functionality, including data refresh r... ⇲

Customization issue

Measurements only in KM

Fix: Check the app settings to see if there is an option to change the measurement units. Some apps allow users to switch between metric and impe... ⇲

Lack of dark mode

Fix: Check your device settings to see if enabling dark mode at the system level affects the app. Some apps automatically adjust to the system th... ⇲

Login issues for some users

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Compatibility issue

Misleading compatibility claims

Fix: Before purchasing or using the app, check the official website or user forums for a list of compatible vehicles. This can help you verify if... ⇲

Only supports Tesla and Ford in the US

Fix: If you own a vehicle from a different manufacturer, look for other apps that specialize in your vehicle brand. Many manufacturers have their... ⇲

Incompatibility with certain vehicle models

Fix: Refer to the app's official documentation or website to find a list of compatible vehicle models. This can help you determine if your vehicl... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

66.7%

Good experience

27.8%

Neutral

5.6%

~ from our NLP analysis of 18 combined software ratings.

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Private Data TRONITY collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location