fix problems on Bouncie [iphone]

—— Run into issues on Bouncie? Get help pending when official support gets back to you!

Bouncie

Info:

company: Tail Light, LLC

: https://chat.bouncie.com

: www.bouncie.com

Chat with our AI-based Bouncie Support

🛠️ Common Bouncie Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications stop working

Fix: Check the notification settings on your iPhone. Go to 'Settings' > 'Notifications' > 'Bouncie' and ensure that 'Allow Notifications' is turn... ⇲

Inability to zoom in or out on the map

Fix: Ensure that you are using the latest version of the Bouncie app. Go to the App Store, search for Bouncie, and check if an update is availabl... ⇲

Crashes issue

Device regularly stops working

Fix: Perform a soft reset of your iPhone. Press and hold the power button and the volume down button until the Apple logo appears. This can help... ⇲

Device stops working after removal for repairs

Fix: After reinstallation, ensure that the Bouncie device is properly connected and powered on. Check the connections and restart the device if n... ⇲

Location issue

Fails to update location

Fix: Ensure that location services are enabled for the Bouncie app. Go to 'Settings' > 'Privacy' > 'Location Services' and make sure Bouncie is s... ⇲

Glitches issue

Lagging and glitches

Fix: Clear the app cache by deleting and reinstalling the Bouncie app. This can help remove any corrupted data that may be causing performance is... ⇲

Battery issue

Battery drains if vehicle sits for days

Fix: Adjust the settings on the Bouncie device to reduce power consumption. Look for options related to sleep mode or power-saving features in th... ⇲

Compatibility issue

Requires new devices for continued service

Fix: Check the terms of service for Bouncie to understand the device lifecycle. If a new device is required, consider purchasing a compatible dev... ⇲

Issues with iOS voiceover compatibility

Fix: Ensure that VoiceOver is enabled in your iPhone settings. Go to 'Settings' > 'Accessibility' > 'VoiceOver' and toggle it on. Then, test the... ⇲

Customization issue

Geo fences are not customizable

Fix: Check the app settings for any options related to geo-fencing. Some apps may have predefined settings that cannot be changed, so familiarize... ⇲

Notifications issue

Limited notification options

Fix: Explore the app settings to see if there are any additional notification preferences you can adjust. Look for options under 'Settings' > 'No... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.7%

Bad experience

1.5%

Neutral

0.8%

~ from our NLP analysis of 5,699 combined software ratings.

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Private Data Bouncie collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location