fix problems on On [iphone]

—— Run into issues on On? Get help pending when official support gets back to you!

Onform: Video Analysis App

Info:

company: OnForm, Inc.

: https://onform.com/support

: www.onform.com

Chat with our AI-based On Support

🛠️ Common On Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

On freezes while watching stream

Fix: 1. Close other apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps. S... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Onform. If there is an option to offload the app, do so. This can help clear... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of Onform by checking the App Store for updates. Developers often release updates... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if Onform allows you to download videos or data for offline viewing. Look for a download option w... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the Onform website for FAQs, user guides, or forums where you can find answers to common issues. 2. Join... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Onform and ensure that notifications are enabled. Adjust the settings to yo... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's interface and features. Look for tutorials or guides within the ap... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have overlooked. 2. Provide fe... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Onform to reduce battery usage. 2. Lower... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for Onform. If not, consider upgrading your device if possib... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.9%

Bad experience

3.4%

Neutral

1.7%

~ from our NLP analysis of 6,487 combined software ratings.

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Private Data On collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Personal Monthly: $4.99 Unlimited access
Coach Monthly: $29.99 1 Unlimited Coach Account
Personal Yearly: $49.99 Unlimited access
Coach Yearly: $299.99 1 Unlimited Coach Account
Team/Academy Monthly: $79.00 3 Unlimited Coach Accounts
Team/Academy Yearly: $799.00 3 Unlimited Coach Accounts