fix problems on St. Louis Community CU [iphone]

—— Run into issues on St. Louis Community CU? Get help pending when official support gets back to you!

St. Louis Community CU

Info:

company: Saint Louis Community Credit Union

: https://www.stlouiscommunity.com/get-in-touch

Chat with our AI-based St. Louis Community CU Support

🛠️ Common St. Louis Community CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No mobile check deposit

Fix: Check if your account is eligible for mobile check deposit. Some accounts may not have this feature enabled. If eligible, ensure you have th... ⇲

Cannot set up recurring payments

Fix: Open the app and navigate to the payments section. Look for an option labeled 'Recurring Payments' or 'Scheduled Payments'. If you cannot fi... ⇲

Payments issue

Cannot modify existing payment rules

Fix: Go to the payments section of the app and look for an option to view or manage existing payment rules. If you find the option, select the ru... ⇲

Cannot edit scheduled payments

Fix: Access the scheduled payments section in the app. If you see the scheduled payments listed, select the one you wish to edit. Look for an 'Ed... ⇲

Long check clearing times

Fix: If checks are taking longer to clear, check the app for any notifications regarding processing times. Some checks may take longer due to the... ⇲

Security issue

Card freeze/unfreeze errors

Fix: If you encounter errors while trying to freeze or unfreeze your card, ensure you have a stable internet connection. Try logging out of the a... ⇲

Certificate error messages

Fix: Certificate errors often indicate a problem with the app's connection to the server. Ensure your device's date and time settings are correct... ⇲

Login credentials shared with another member

Fix: If you receive a message indicating your credentials are shared, ensure you are using the correct username and password. Change your passwor... ⇲

Facial recognition not working

Fix: Ensure that facial recognition is enabled in your device settings. Go to Settings > Face ID & Passcode and check if the app is allowed to us... ⇲

Random logouts

Fix: If you are being logged out randomly, check your internet connection. A weak connection can cause the app to log you out. Ensure you are on... ⇲

Login issues after update

Fix: If you are having trouble logging in after an update, ensure that you are using the correct login credentials. Sometimes, updates can reset... ⇲

Slow issue

Slow app performance

Fix: If the app is running slowly, try clearing the app's cache. You can do this by going to your device settings, finding the app, and selecting... ⇲

Crashes issue

St. Louis Community CU not functional for a week

Fix: If the app has been non-functional, check for any updates in the App Store. Sometimes, app issues are resolved with updates. If there are no... ⇲

Compatibility issue

No Apple Pay support

Fix: If the app does not support Apple Pay, check the app's payment settings to see if there are any options to link your Apple Pay account. If n... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

55.7%

Good experience

29.5%

Neutral

14.8%

~ from our NLP analysis of 61 combined software ratings.

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Private Data St. Louis Community CU collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Identifiers
- Usage Data
- Diagnostics