fix problems on 淘票票 [iphone]

​

—— Run into issues on 淘票票? Get help pending when official support gets back to you!

淘票票——淘出好时光
Info:
company: Shanghai Taopiaopiao Yingshi Culture Co., Ltd.
: https://dianying.taobao.com/
: dianying.taobao.com
Chat with our AI-based 淘票票 Support
   Hello! How can I assist you?  

characters left:
 
Audio issue

Auto-playing videos with sound

Fix: Check the app settings for a 'Video Playback' or 'Auto-Play' option. If available, disable auto-play or set it to play without sound. This c... ⇲
 
UI issue

Confusing ticket pricing

Fix: Take screenshots of the ticket prices and compare them with other platforms to ensure you are getting the best deal. This can help clarify a... ⇲

Lack of clear information for child ticketing

Fix: Check the app's FAQ or help section for any guidelines on child ticketing. This may provide clarity on age limits and pricing. OR If the... ⇲
 
Notifications issue

Lack of separate notification control

Fix: Go to your iPhone's 'Settings' > 'Notifications' > find the app and adjust the notification settings. You can choose to allow or disallow no... ⇲
 
Settings issue

No English language option

Fix: Change your device's language settings to English. Go to 'Settings' > 'General' > 'Language & Region' and set your preferred language to Eng... ⇲

No city card option

Fix: Check the app's payment or ticketing options to see if there is a way to manually enter your city card details. Some apps allow for manual e... ⇲
 
Payments issue

Difficulty in ticket purchasing

Fix: Ensure that your payment method is correctly set up in the app. Go to the payment settings and verify that your credit card or payment metho... ⇲

No refund or change option

Fix: Review the app's terms and conditions regarding refunds. Familiarize yourself with the policies to understand your options better. OR If... ⇲

No ticket refund feature

Fix: Review the app's help section for any information on how to request a refund. Some apps may have specific procedures for refunds that are no... ⇲
 
Bugs issue

Automatic time reset when changing movie

Fix: Check if there is an option in the app settings to save your preferences or session. If available, enable this feature to prevent automatic... ⇲
 
Compatibility issue

Incompatibility with iOS 18

Fix: Check for any available updates for the app in the App Store. Developers often release updates to ensure compatibility with the latest iOS v... ⇲
 
Syncing issue

No automatic ticket addition to Apple Wallet

Fix: Manually add your tickets to Apple Wallet by taking a screenshot of the ticket and using the 'Add to Wallet' feature if available in the scr... ⇲
 
Login issue

No login via Taobao or Alipay

Fix: Create a new account using your email address or phone number if you cannot log in with Taobao or Alipay. This will allow you to access the... ⇲
 
Permissions issue

Forced location access

Fix: Go to your iPhone's 'Settings' > 'Privacy' > 'Location Services' and find the app. Change the location access to 'While Using the App' or 'N... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
88.6%

Bad experience
9.8%

Neutral
1.6%

~ from our NLP analysis of 315 combined software ratings.

 Switch to these Alternatives:
猫眼-电影演唱会演出休闲玩乐购票平台
摩天轮票务-演唱会订票平台
大麦 - 演出、体育购票平台
票星球
万达电影
猫眼专业版
咪咕视频-看亚洲杯足球直播
央视频
时光网-特价电影票预订平台
票牛-演唱会音乐节购票平台

 Private Data 淘票票 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Search History
    • Usage Data
    • Diagnostics