fix problems on Click SuperApp [iphone]

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—— Run into issues on Click SuperApp? Get help pending when official support gets back to you!

Click SuperApp
Info:
company: Click LLC
: https://click.uz/ru/contacts
: www.click.uz
Chat with our AI-based Click SuperApp Support
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Slow issue

Very slow

Fix: Check your internet connection. A slow or unstable connection can affect app performance. Try switching between Wi-Fi and mobile data to see... ⇲

Lags in iOS app

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲
 
Registration issue

Can't confirm phone number

Fix: Ensure that you have a stable internet connection. If you are using mobile data, switch to Wi-Fi or vice versa. Then, try to resend the conf... ⇲
 
UI issue

UI is terrible

Fix: Provide feedback to yourself by noting specific areas of the UI that are confusing or frustrating. This can help you develop a workaround or... ⇲

Poor UX

Fix: Identify specific pain points in the user experience and create a list of workarounds for each issue. This can help you navigate the app mor... ⇲
 
Updates issue

Balance widget not updating

Fix: Try refreshing the app by pulling down on the screen to see if the balance updates. If that doesn't work, log out of your account and log ba... ⇲
 
Permissions issue

International transfers not allowed

Fix: Check the app's FAQ or help section to confirm if international transfers are supported. If not, consider using alternative apps that specia... ⇲
 
Security issue

Security issues with data breaches

Fix: Change your password immediately to enhance your account security. Use a strong, unique password that combines letters, numbers, and symbols... ⇲

Increased fraud incidents

Fix: Monitor your account activity regularly and report any suspicious transactions immediately. Change your password and enable two-factor authe... ⇲
 
Payments issue

Visa card not working

Fix: Check if your Visa card is valid and has not expired. Ensure that you have sufficient funds available. If everything seems fine, try removin... ⇲
 
Account issue

Inability to add accounts

Fix: Ensure that you are following the correct procedure for adding accounts as outlined in the app's help section. Double-check that you are ent... ⇲
 
Messages issue

Code not received for app usage

Fix: Check your phone's message settings to ensure that messages from unknown senders are not blocked. If you have a spam filter, make sure it is... ⇲
 
Crashes issue

Click SuperApp crashes after update

Fix: Try restarting your iPhone after the update. This can help clear any temporary issues that may be causing the app to crash. OR If the app... ⇲

Click SuperApp throws users out after update

Fix: After an update, log back into the app using your credentials. If you are continuously logged out, check for any app updates that may addres... ⇲
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 what users are saying
Good experience
95.2%

Bad experience
3.2%

Neutral
1.6%

~ from our NLP analysis of 993 combined software ratings.

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 Private Data Click SuperApp collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics