fix problems on 中信银行 [iphone]

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中信银行
Info:
company: 中信银行
: http://bank.ecitic.com/
: bank.ecitic.com
Chat with our AI-based 中信银行 Support
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Crashes issue

constant crashes

Fix: Restart your iPhone. Sometimes, a simple restart can resolve app crashes by refreshing the system. Press and hold the power button until you... ⇲
 
UI issue

user unfriendly interface

Fix: Familiarize yourself with the app's layout. Spend some time exploring the app to understand its features and navigation. Look for any tutori... ⇲

unpleasant user experience

Fix: Provide feedback within the app. If there is a feedback option, use it to share your thoughts on improving the user experience. This can hel... ⇲
 
Updates issue

forced updates

Fix: Turn off automatic updates. Go to Settings > App Store and toggle off 'App Updates'. This will prevent the app from updating without your co... ⇲

poor performance after updates

Fix: Clear the app's cache and data. Go to Settings > General > iPhone Storage > 中信银行, and select 'Offload App'. This can help improve perfor... ⇲
 
Network issue

frequent disconnections

Fix: Check your network settings. Go to Settings > Wi-Fi and ensure you are connected to a stable network. If using mobile data, ensure you have... ⇲

inability to connect

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or mobile data network. If the connection is weak, try moving clo... ⇲
 
Compatibility issue

does not support older iOS versions

Fix: Upgrade your iOS. If your device supports it, consider updating to the latest iOS version by going to Settings > General > Software Update.... ⇲

no support for new phone verification

Fix: Check for alternative verification methods within the app. Look for options like email verification or SMS verification that may be availabl... ⇲
 
Privacy issue

requires facial recordings

Fix: Check your privacy settings. Go to Settings > Privacy > Face ID & Passcode and ensure that the app has permission to use Face ID. If you are... ⇲
 
Account issue

no passport option for identity verification

Fix: Check for alternative verification methods within the app. Look for options like driver's license or national ID. If these options are not a... ⇲
 
Loading issue

中信银行 does not open

Fix: Force close the app. Double-tap the Home button (or swipe up from the bottom of the screen on newer iPhones) and swipe up on 中信银行 to clo... ⇲
 
Ads issue

excessive ads

Fix: Check for an ad-free version of the app. Some apps offer a premium version that removes ads for a fee. Look in the app settings or App Store... ⇲
 
Freezing issue

animation causes app to freeze

Fix: Disable animations in the app settings if available. Some apps have options to reduce motion or disable animations, which can help improve p... ⇲
 
Customization issue

lack of features

Fix: Explore the app thoroughly. Sometimes features are not immediately visible. Check all menus and settings to ensure you are not missing any f... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
80.4%

Good experience
16.7%

Neutral
2.9%

~ from our NLP analysis of 204 combined software ratings.

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 Private Data 中信银行 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics