fix problems on Busey [iphone]

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Busey - Mobile
Info:
company: Busey Bank
: https://www.busey.com/
: www.busey.com
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Syncing issue

Mobile app does not update account balances

Fix: Try refreshing the app by pulling down on the account screen to force a refresh. If that doesn't work, log out of the app and log back in to... ⇲

Past payment information did not transfer

Fix: Check if there is an option in the app to view past transactions or payment history. Sometimes, this information is stored in a different se... ⇲
 
UI issue

Difficult navigation in the new layout

Fix: Spend some time exploring the app's features and layout. Create a mental map of where everything is located. You can also look for any user... ⇲

Increased number of steps to make transfers

Fix: Familiarize yourself with the new transfer process and create a checklist of steps to streamline your experience. This can help you remember... ⇲

Payment due dates unclear on loans

Fix: Check the loan details section of the app for any information regarding payment schedules. Sometimes, due dates are listed in a different ar... ⇲

No logout option available

Fix: Check the app settings or profile section for a logout option. Sometimes, it may be hidden under account settings or security settings. OR... ⇲
 
Bugs issue

Mobile deposit feature is unreliable

Fix: Ensure that you are following the app's guidelines for mobile deposits, such as taking clear pictures of the check and ensuring proper light... ⇲

Check deposit subsystem is inferior

Fix: If you are experiencing issues with check deposits, ensure that you are following all instructions for submitting a check. This includes ens... ⇲

Old payees not removed from bill pay

Fix: Check the bill pay section for an option to manage or edit payees. There may be a way to hide or delete old payees that are no longer needed... ⇲
 
Account issue

Inability to change account numbers or delete payees

Fix: Look for an option in the app settings or bill pay section that allows you to manage payees. If you cannot find it, try logging into the web... ⇲

Transactions from multiple accounts are blended together

Fix: Look for a filter or sorting option within the app that allows you to view transactions by account. This can help you separate transactions... ⇲
 
Payments issue

No option to pay escrow funds through the app

Fix: Check if there is an option to pay bills or make transfers that might include escrow payments. Sometimes, these options are not labeled clea... ⇲

No option to pay loans through the app

Fix: Explore the app thoroughly to see if loan payments are located in a different section, such as 'Payments' or 'Transfers.' Sometimes, loan pa... ⇲
 
Updates issue

Zelle option disappeared from the app

Fix: Check for any updates to the app that may have reintroduced the Zelle feature. Sometimes features are temporarily removed for maintenance or... ⇲
 
Search issue

Difficult to search for specific transactions

Fix: Use any available search or filter options within the app to narrow down your transaction history. Look for date ranges, amounts, or keyword... ⇲
 
Freezing issue

Busey freezes or fails to load

Fix: Try closing the app completely and restarting it. If the problem persists, restart your iPhone to clear any temporary glitches. OR Ensure... ⇲
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 what users are saying
Good experience
94.3%

Bad experience
3.2%

Neutral
2.5%

~ from our NLP analysis of 17,047 combined software ratings.

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 Private Data Busey collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location