fix problems on GW2 Assistant [iphone]

—— Run into issues on GW2 Assistant? Get help pending when official support gets back to you!

GW2 Assistant

Info:

company: CTHONIC STUDIOS LLC

: https://help.cthonicstudios.com/portal/en/kb/gw2-assistant

Chat with our AI-based GW2 Assistant Support

🛠️ Common GW2 Assistant Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

GW2 Assistant gives spinning loading icon

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲

GW2 Assistant fails to load data after update

Fix: 1. Check for further updates: Sometimes, a new update may have bugs. Go to the App Store, search for GW2 Assistant, and see if there’s a new... ⇲

Gameplay issue

Boss timers are the only functioning feature

Fix: 1. Check app settings: Go into the app settings and ensure that all features are enabled. Sometimes, features may be turned off by default a... ⇲

Bugs issue

API key entry is broken

Fix: 1. Double-check the API key: Ensure that you are entering the correct API key from your Guild Wars 2 account. Go to the official Guild Wars... ⇲

Daily refresh requires manual cache clearing

Fix: 1. Manually clear cache: Go to Settings > General > iPhone Storage > GW2 Assistant. Offload the app to clear the cache, then reinstall it to... ⇲

GW2 Assistant does not detect HoT through API key

Fix: 1. Verify API key permissions: Ensure that the API key you are using has the necessary permissions to access Heart of Thorns (HoT) data. You... ⇲

UI issue

User interface is basic

Fix: 1. Explore settings: Check if there are any themes or customization options in the app settings that can enhance the user interface. 2. Prov... ⇲

Crashes issue

Occasional app shutdowns and restarts

Fix: 1. Update the app: Ensure you are using the latest version of GW2 Assistant, as updates often fix stability issues. 2. Restart your iPhone:... ⇲

Payments issue

No support payment option available

Fix: 1. Check app settings: Look for any settings related to payment options within the app. Sometimes, payment options may be hidden in the sett... ⇲