fix problems on Interra Credit Union [iphone]

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—— Run into issues on Interra Credit Union? Get help pending when official support gets back to you!

Interra Credit Union
Info:
company: Interra Credit Union
: http://interracu.com
: interracu.com
Chat with our AI-based Interra Credit Union Support
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Bugs issue

Missing maturity dates for CDs

Fix: Check the account details section within the app. Sometimes, maturity dates may be listed under account specifics or transaction history. If... ⇲
 
Crashes issue

Interra Credit Union glitches and crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Interra Credit Union, and check if an update is avail... ⇲
 
Payments issue

Mobile deposit feature often fails

Fix: Ensure that you are following the correct procedure for mobile deposits. Make sure the check is properly endorsed, and that you are capturin... ⇲

Unclear bill payment process

Fix: Look for a tutorial or help section within the app that may provide guidance on how to make bill payments. This can often clarify the steps... ⇲
 
Messages issue

Error messages during check deposit

Fix: Take note of the specific error message you are receiving. Often, these messages can provide clues about what went wrong. Ensure that the ch... ⇲
 
Updates issue

Slow transaction updates

Fix: Check your internet connection. A slow or unstable connection can delay transaction updates. Try switching between Wi-Fi and cellular data t... ⇲
 
Login issue

Difficulties accessing the app

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Notifications issue

Inconsistent error notifications

Fix: Check the app settings to see if there are options to manage notifications. Ensure that notifications are enabled for the app in your iPhone... ⇲

Unreliable transfer confirmations

Fix: Keep a personal record of your transfers, noting the date, amount, and recipient. This can help you track your transactions independently of... ⇲
 
UI issue

Large text cut off on the screen

Fix: Check your iPhone's display settings. Go to Settings > Display & Brightness and adjust the text size or enable 'Larger Text' to see if that... ⇲

Unintuitive navigation for bill pay

Fix: Take some time to explore the app's layout. Familiarizing yourself with the navigation can help you find the bill pay section more easily. L... ⇲

Outdated user interface compared to competitors

Fix: While a permanent fix may not be available, you can provide feedback through the app's feedback feature if available, or use the app as it i... ⇲
 
Security issue

No app URI link for password manager

Fix: As a workaround, manually copy and paste your password into the app from your password manager. Most password managers allow you to copy pas... ⇲
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 what users are saying
Good experience
96.7%

Neutral
1.9%

Bad experience
1.4%

~ from our NLP analysis of 7,465 combined software ratings.

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 Private Data Interra Credit Union collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Other Data