fix problems on Jerusalem Electricity (JDECo) [iphone]

—— Run into issues on Jerusalem Electricity (JDECo)? Get help pending when official support gets back to you!

Jerusalem Electricity (JDECo)

Info:

company: JDECo

: https://www.jdeco.net

Chat with our AI-based Jerusalem Electricity (JDECo) Support

🛠️ Common Jerusalem Electricity (JDECo) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Couldn’t connect to server

Fix: 1. Check your internet connection: Ensure that you are connected to a stable Wi-Fi or mobile data network. You can do this by opening a web... ⇲

Error when opening app

Fix: 1. Update the app: Go to the App Store, search for JDECo, and check if there is an update available. If so, download and install it, as upda... ⇲

Freezing issue

Jerusalem Electricity (JDECo) freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Network issue

Unable to refresh

Fix: 1. Check for updates: Ensure that both your iOS and the JDECo app are updated to the latest versions, as updates can fix refresh issues. O... ⇲

Server error

Fix: 1. Check server status: Sometimes, the server may be down for maintenance. You can check online for any announcements regarding server statu... ⇲

Connection issues with certain networks

Fix: 1. Forget and reconnect to the network: Go to Settings > Wi-Fi, tap on the network you are having issues with, and select 'Forget This Netwo... ⇲

Crashes issue

Jerusalem Electricity (JDECo) does not open

Fix: 1. Restart your iPhone: A restart can often resolve issues with apps not opening. Hold down the power button and slide to power off, then tu... ⇲

Payments issue

Inability to recharge using local bank cards

Fix: 1. Check card compatibility: Ensure that your local bank card is supported by the JDECo app. You can usually find this information in the ap... ⇲