fix problems on Garmin Alpha [iphone]

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—— Run into issues on Garmin Alpha? Get help pending when official support gets back to you!

Garmin Alpha
Info:
company: Garmin
: https://www.garmin.com/alphaapp
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Syncing issue

Syncing takes too long

Fix: Make sure your iPhone is connected to a stable Wi-Fi network. Syncing over Wi-Fi is generally faster than using cellular data. OR Close a... ⇲
 
Customization issue

Map only has north always up option

Fix: Check the map settings in the app. Look for an option to change the orientation to 'Track Up' if available, or explore third-party mapping a... ⇲

No option to save tracks on map

Fix: Check if there is a 'Save' or 'Export' option in the app settings after completing a track. This may allow you to save your route for future... ⇲

Lacks yards as an option

Fix: Check the app settings for measurement units. Look for an option to change the distance measurement from meters to yards if available. OR... ⇲
 
Slow issue

Dog tracking lags

Fix: Ensure that both the app and the handheld device are updated to the latest firmware. Check for updates in the app settings and on the Garmin... ⇲
 
Network issue

Handheld device frequently disconnects

Fix: Check the Bluetooth settings on your iPhone. Go to Settings > Bluetooth and ensure that the handheld device is connected. If not, try to rec... ⇲
 
Crashes issue

Garmin Alpha crashes and turns off

Fix: Clear the app cache by deleting and reinstalling the Garmin Alpha app. This can help resolve any corrupted data that may be causing crashes.... ⇲
 
Compatibility issue

Cannot merge data with other devices

Fix: Export data from the Garmin Alpha app in a compatible format (like GPX) and import it into another app that supports merging data. OR Use... ⇲

Bluetooth pairing issues on iOS

Fix: Forget the device in your iPhone's Bluetooth settings and then try to pair it again. Go to Settings > Bluetooth, tap the 'i' next to the dev... ⇲
 
Updates issue

Maps are not current

Fix: Check for map updates within the Garmin Alpha app settings. Look for a section related to maps or updates and follow the prompts to download... ⇲
 
UI issue

User interface is not user friendly

Fix: Explore the app's help section or user guide for tips on navigating the interface more effectively. Familiarizing yourself with the layout c... ⇲
 
Notifications issue

No notifications for dog barks or trees

Fix: Check the app settings to ensure that notifications are enabled. Go to Settings > Notifications and ensure that the Garmin Alpha app has per... ⇲
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 what users are saying
Bad experience
74.3%

Good experience
14.3%

Neutral
11.4%

~ from our NLP analysis of 35 combined software ratings.

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 Private Data Garmin Alpha collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics