fix problems on VPN [iphone]

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—— Run into issues on VPN? Get help pending when official support gets back to you!

VPN - Best VPN Proxy by VON
Info:
company: VPN LLC US
: https://thevpnapp.com/#contact
: thevpnapp.com
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Slow issue

Slow loading speed

Fix: 1. Switch servers: Similar to connection drops, switching to a less congested server can improve speed. Try connecting to a server that is g... ⇲
 
Payments issue

Requires purchase for full access

Fix: 1. Explore free trial options: Check if the app offers a free trial for premium features. This can give you a taste of the full service with... ⇲

Inconsistent free usage

Fix: 1. Monitor usage limits: Keep track of your usage to ensure you are not exceeding the limits set for free users. This can help you manage yo... ⇲

Issues with premium subscription recognition

Fix: 1. Log out and log back in: Sometimes, simply logging out of your account and logging back in can refresh your subscription status. OR 2.... ⇲
 
Ads issue

High ad frequency

Fix: 1. Use an ad blocker: Consider installing a reputable ad blocker on your device to reduce the number of ads you see while using the app. O... ⇲

Ads lead to scams

Fix: 1. Avoid clicking on ads: Be cautious and avoid clicking on any ads that seem suspicious or lead to unknown sites. OR 2. Use a reputable... ⇲
 
Freezing issue

VPN freezes and requires reinstallation

Fix: 1. Clear app cache: Go to your iPhone settings, find the VPN app, and see if there’s an option to clear cache or data. This can help resolve... ⇲
 
Compatibility issue

Limited functionality in certain regions

Fix: 1. Try different servers: If certain features are not available, try connecting to a server in a different country where those features are... ⇲
 
Support issue

Poor customer support

Fix: 1. Check FAQs and forums: Often, common issues are addressed in the FAQ section of the app or on user forums. This can provide quick solutio... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore tutorials: Look for any tutorials or guides within the app or online that can help you understand how to navigate the interface b... ⇲
 
Battery issue

Battery drain

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and disable it for the VPN app to save battery life. OR 2... ⇲
 
Network issue

Auto-disconnect on WiFi

Fix: 1. Check Wi-Fi settings: Ensure that your Wi-Fi network is stable and not dropping connections, which can cause the VPN to disconnect. OR... ⇲

Limited connection time for free users

Fix: 1. Plan your usage: Schedule your VPN usage during times when you need it most, and try to maximize your connection time during those period... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.7%

Bad experience
6.5%

Neutral
2.7%

~ from our NLP analysis of 129,302 combined software ratings.

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 Private Data VPN collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Gold Pass with Trial: $8.99 Premium service with unlimited access
  2. Gold Service - Simply the best: $8.99 Weekly Gold subscription of super fast VPN
  3. Monthly Gold: Performance VPN²: $29.99 Gold Service - unlimited access and speed
  4. Weekly: VPN + Private Browser: $9.99 Get fast VPN with browser and ad block.
  5. Yearly Gold: VPN² with Adblock: $149.99 Protect your data and browse anonymously.
  6. Monthly: Unlimited VPN: $24.99 Ad-block, proxy, and tor browser.
  7. Yearly: VPN + Proxy Browser: $119.99 Auto Connect, Block Trackers, Analytics, Ads