—— Run into issues on CibouScan? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the camera lens is clean and unobstructed. Sometimes, dirt or smudges can affect the scanning capability. Try to scan in a well-... ⇲
Fix: Make sure you are holding the camera steady and at the correct distance from the product. If the app has a specific scanning distance, follo... ⇲
Fix: Cross-reference the safety information provided by CibouScan with reputable sources such as the Environmental Working Group (EWG) or the FDA... ⇲
Fix: Manually add products that are not in the database. Look for an option in the app to add new products and fill in the required details to ex... ⇲
Fix: Explore the app settings to see if there are options to customize the interface or layout. Sometimes, adjusting settings can improve usabili... ⇲
Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲
Fix: Restart your iPhone to clear temporary files and refresh the system. This can often resolve minor software glitches that cause crashes. OR... ⇲
Fix: Look for alternative apps that specialize in ingredient analysis. There are several apps available that provide detailed breakdowns of cosme... ⇲