—— Run into issues on First Texas Bank? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then p... ⇲
Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button on older iPhones) to see all open apps. Find... ⇲
Fix: 1. Reinstall the app: Delete the First Texas Bank app by pressing and holding the app icon until it wiggles, then tap the 'X'. Reinstall it... ⇲
Fix: 1. Ensure proper lighting: When taking pictures of checks, ensure you have good lighting and that the check is flat and well-aligned in the... ⇲
Fix: 1. Use a passcode: If Face ID is not supported, ensure you have a secure passcode set up. Go to Settings > Face ID & Passcode to set or chan... ⇲
Fix: 1. Update iOS: Go to Settings > General > Software Update and ensure your iPhone 8 is running the latest version of iOS, as older versions m... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. Try switching between Wi-Fi and cellular to see if th... ⇲
Fix: 1. Review payment settings: Go to the bill pay section of the app and ensure all payment details are correctly entered, including account nu... ⇲
Fix: 1. Update the app: Ensure you have the latest version of the app installed, as features may be added in updates. Check the App Store for upd... ⇲
Fix: 1. Enable 'Remember this device': If available, select the option to remember your device when entering the confirmation code to reduce the... ⇲
Fix: 1. Force close and reopen the app: Swipe up from the bottom of the screen (or double-click the home button) to close the app, then reopen it... ⇲
Fix: 1. Check for updates regularly: Go to the App Store and check for updates for the First Texas Bank app to ensure you have the latest version... ⇲