fix problems on Hiface [iphone]

​

—— Run into issues on Hiface? Get help pending when official support gets back to you!

Hiface - Face Shape Detector
Info:
company: HIFACE OU
: https://hiface.app/contact/
: www.hiface.app
Chat with our AI-based Hiface Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

High charges after free trial

Fix: Set a reminder to cancel your subscription before the trial ends. You can do this by going to your iPhone's Settings > [Your Name] > Subscri... ⇲

Misleading trial terms

Fix: Before starting the trial, read the terms and conditions carefully to understand what is included and what happens after the trial ends. Thi... ⇲

No clear refund process

Fix: Review the app's terms of service for any information regarding refunds. This can provide clarity on the process and eligibility for refunds... ⇲
 
Support issue

Poor customer support

Fix: Check the app's FAQ section or help documentation for common issues and solutions. Many times, you can find answers to your questions withou... ⇲

Unresponsive to user inquiries

Fix: Check if there are alternative contact methods available, such as social media or community forums, where you might receive a quicker respon... ⇲
 
Ads issue

Frequent upselling for additional features

Fix: Familiarize yourself with the app's core features and focus on using those. If you find the upselling distracting, consider using the app in... ⇲

Ads redirecting to external sites

Fix: If the ads are intrusive, consider using an ad blocker on your device, if compatible, to minimize interruptions while using the app. OR P... ⇲
 
UI issue

Difficult navigation

Fix: Take some time to explore the app's interface thoroughly. Familiarize yourself with the layout and where different features are located. You... ⇲

Negative language regarding face shapes

Fix: If the language used in the app is bothersome, consider providing feedback through the app's feedback feature, if available, to express your... ⇲

Confusing interface

Fix: Take screenshots of the interface and annotate them with notes on what each button or feature does. This can help you navigate the app more... ⇲
 
Features issue

Lack of useful features

Fix: Research other face shape detection apps that may offer more comprehensive features. You can compare their functionalities and see if they b... ⇲
 
Performance issue

Inconsistent performance

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for any availa... ⇲
 
Crashes issue

Hiface crashes or freezes

Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to crash. This can often resolve performance issues. OR I... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
75.0%

Bad experience
16.7%

Neutral
8.3%

~ from our NLP analysis of 12 combined software ratings.

 Switch to these Alternatives:
Find Your Face Shape
Hairstyles for Your Face Shape
Face Shape - Beauty Scanner
Men's Hairstyles &Haircuts App
Facetopo: Your Makeup Tutor
AI Face Rater & Maximize Style
Umax - Become Hot
Aisle - Indian Dating App
LooksMax AI
Airtel Thanks: Recharge & Bank

 Private Data Hiface collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Annual Plan: $39.99 Monthly premium subscription plan
  2. Premium Yearly Subscription: $49.99 Access to all features an ad-free experience.
  3. Weekly Package: $3.99 Unlock all features weekly
  4. Weekly Plan: $5.99 Weekly premium subscription plan
  5. Premium Monthly Subscription: $9.99 Access to all features an ad-free experience.
  6. Premium Weekly Subscription: $5.99 Access to all features an ad-free experience.
  7. Monthly Plan: $9.99 Monthly premium subscription plan
  8. Premium Yearly Subscription: $49.99 Access to all features an ad-free experience.
  9. Premium Monthly Subscription: $7.99 Access to all features an ad-free experience.
  10. Premium Monthly Subscription: $7.99 Access to all features an ad-free experience.