fix problems on WayCam DVR [iphone]

—— Run into issues on WayCam DVR? Get help pending when official support gets back to you!

WayCam DVR

Info:

company: Shenzhen huiying technology co.LTD

: http://www.huiying616.com/contact_me.html

: www.huiying616.com

Chat with our AI-based WayCam DVR Support

🛠️ Common WayCam DVR Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

WayCam DVR prompts for WiFi connection repeatedly

Fix: Ensure that your iPhone's WiFi settings are correctly configured. Go to Settings > Wi-Fi and make sure you are connected to the correct came... ⇲

Cannot use internet while connected to camera WiFi

Fix: To use the internet while connected to the camera's WiFi, you can enable 'Wi-Fi Assist' on your iPhone. Go to Settings > Cellular and scroll... ⇲

Updates issue

Time and date only update when app is opened

Fix: Manually set the time and date in the app settings. Open the WayCam DVR app, navigate to the settings menu, and look for options related to... ⇲

Slow issue

Playback can be laggy

Fix: Ensure that your iPhone has sufficient storage space. Go to Settings > General > iPhone Storage and check if you have enough free space. If... ⇲

Downloads issue

No option to save/download files while reviewing

Fix: Check if there is a 'Save' or 'Download' button in the playback interface. Sometimes these options are not immediately visible, so explore t... ⇲

UI issue

Interface fails to activate

Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom of the screen) to view open apps, swipe up on th... ⇲

Support issue

No customer service support available

Fix: Check the app for any FAQ or help section that may provide guidance on common issues. This can often be found in the settings or about secti... ⇲

Instructions are unclear

Fix: Look for video tutorials online that demonstrate how to use the app. YouTube often has user-generated content that can provide visual guidan... ⇲

Network issue

Inconsistent connection with different carriers

Fix: Test the app with different mobile carriers if possible. If you have access to another phone with a different carrier, try connecting the ca... ⇲

Compatibility issue

WayCam DVR does not work on iPhone 13

Fix: Check for app updates in the App Store. Sometimes compatibility issues are resolved in newer versions of the app, so ensure you have the lat... ⇲

Freezing issue

WayCam DVR freezes while watching stream

Fix: Ensure your iPhone is not running low on memory. Close any unnecessary apps running in the background to free up resources. OR Try loweri... ⇲

Camera issue

Camera lights indicate not recording despite WiFi signal

Fix: Check the camera settings within the app to ensure that recording is enabled. Sometimes settings can be inadvertently changed, so verify tha... ⇲