fix problems on Open English [iphone]

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—— Run into issues on Open English? Get help pending when official support gets back to you!

Open English: Learn English
Info:
company: Open Education, LLC
: https://www.openenglish.com/soporte/
: www.openenglish.com
Chat with our AI-based Open English Support
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Payments issue

Omitted important information during purchase

Fix: Before making a purchase, ensure you read all terms and conditions carefully. Look for any fine print that may contain important information... ⇲

Inconsistent refund amounts

Fix: Keep a detailed record of your transactions, including dates, amounts, and any correspondence regarding refunds. This will help you track an... ⇲
 
Account issue

Difficulties in canceling subscription

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, select 'Subscriptions,' find Open English, and follo... ⇲

Cancellation of lifetime subscription without notice

Fix: If your lifetime subscription has been canceled, check your email for any notifications from the company regarding changes to your subscript... ⇲
 
Compatibility issue

Limited functionality compared to website

Fix: If you find the app lacking features, consider using the website version for a more comprehensive experience. You can access it through your... ⇲
 
Crashes issue

Open English crashes frequently

Fix: To address frequent crashes, ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scrol... ⇲
 
Slow issue

Slow loading times

Fix: To improve loading times, ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if performance... ⇲
 
Customization issue

Too many teachers from South Africa

Fix: If you prefer teachers from different regions, check if the app allows you to filter or select teachers based on their location or backgroun... ⇲
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 what users are saying
Good experience
92.2%

Bad experience
4.9%

Neutral
2.9%

~ from our NLP analysis of 8,705 combined software ratings.

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 Private Data Open English collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Year Unlimited: $999.99 1 Year access with unlimited private classes
  2. Annual Plan: $999.99 Annual with unlimited private classes