fix problems on Dealerware [iphone]

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Dealerware
Info:
company: Silvercar Retail Automotive, LLC
: http://www.dealerware.com
: www.dealerware.com
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Customization issue

Inability to update or change vehicle issues

Fix: Try logging out and back into the app. This can refresh your session and may resolve the issue. Go to Settings in the app, select 'Log Out',... ⇲
 
Bugs issue

New damage requires creating new issues

Fix: Document the damage in a separate note or document until you can create a new issue. This way, you can keep track of all damages without los... ⇲
 
Crashes issue

Constant app crashes

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Dealerware app off the... ⇲
 
Loading issue

Slow loading times

Fix: Check your internet connection. A weak connection can cause slow loading times. Switch to Wi-Fi if possible or move closer to your router.... ⇲

Inability to load vehicle list

Fix: Ensure you have a stable internet connection. If the connection is weak, try switching to a different network or resetting your router. OR... ⇲
 
Network issue

Server errors

Fix: Check the app's status on social media or forums to see if there are known server issues. If so, wait for the service to be restored. OR... ⇲
 
Camera issue

Camera focus issues

Fix: Ensure that your camera lens is clean. Wipe it gently with a soft cloth to remove any smudges or dirt that may affect focus. OR Restart t... ⇲
 
Account issue

Dealerware does not remember account name

Fix: Make sure that you have enabled 'Remember Me' or similar options in the app settings if available. This can help retain your login informati... ⇲
 
Login issue

Face ID login not functioning

Fix: Check if Face ID is enabled for the app in your iPhone settings. Go to Settings > Face ID & Passcode > Other Apps and ensure Dealerware is t... ⇲

Daily login required

Fix: Check the app settings for any options related to session duration or auto-login features. Enable any available options to reduce the freque... ⇲
 
UI issue

User interface not user-friendly

Fix: Familiarize yourself with the app by exploring all menus and options. Take notes on where specific features are located to improve your navi... ⇲
 
Glitches issue

Multiple pending contracts due to glitches

Fix: Review your pending contracts and document any discrepancies. If possible, try to finalize contracts one at a time to avoid further complica... ⇲
 
Payments issue

Inability to finish contracts without charging

Fix: Check if there are any required fields or steps that you may have missed in the contract process. Ensure all necessary information is filled... ⇲
 
Search issue

Difficulty finding vehicles in the system

Fix: Use the search function within the app to locate vehicles by entering specific details such as make, model, or license plate number. OR O... ⇲
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 what users are saying
Good experience
53.1%

Bad experience
40.6%

Neutral
6.3%

~ from our NLP analysis of 32 combined software ratings.

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 Private Data Dealerware collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics