fix problems on TMB App (Metro Bus Barcelona) [iphone]

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—— Run into issues on TMB App (Metro Bus Barcelona)? Get help pending when official support gets back to you!

TMB App (Metro Bus Barcelona)
Info:
company: Transports Metropolitans de Barcelona
: https://www.tmb.cat/en/barcelona/tmb-app-t-mobilitat
: www.tmb.cat
Chat with our AI-based TMB App (Metro Bus Barcelona) Support
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Payments issue

Cannot reload card

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if that resolves the... ⇲

Cannot pay with Apple Pay

Fix: 1. Check Apple Pay Settings: Go to Settings > Wallet & Apple Pay and ensure that Apple Pay is set up correctly and that your card is added.... ⇲
 
Compatibility issue

No international card support

Fix: 1. Use Local Payment Options: If you have a local bank account or card, consider using that for transactions within the app. 2. Check for Al... ⇲
 
Customization issue

No favorites feature

Fix: 1. Create a Shortcut: Use the iPhone's 'Notes' app or a similar app to create a list of your favorite routes and save it for quick access. 2... ⇲

No simple map of metro and bus lines

Fix: 1. Download Offline Maps: Search for offline map apps that provide metro and bus line maps for Barcelona. Download them for easy access with... ⇲

No input suggestions

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates may improve functionality including input suggestions. 2.... ⇲
 
UI issue

Overly complicated interface

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout. Look for tutorials or help sections... ⇲
 
Search issue

Search function fails

Fix: 1. Check Spelling: Ensure that you are entering the correct spelling of the bus or metro line you are searching for. Try variations if neces... ⇲
 
Updates issue

Does not provide real-time updates

Fix: 1. Check Settings: Go to the app settings and ensure that location services are enabled for the app. This may help in providing real-time up... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can find answers to common questions or issues. 2. Look for... ⇲
 
Permissions issue

Does not allow access to full bus routes

Fix: 1. Check for Route Maps: Look for downloadable route maps on the TMB website or other transport-related websites that provide full bus route... ⇲

TMB App (Metro Bus Barcelona) locks out tourists

Fix: 1. Use a Local SIM Card: If you are a tourist, consider purchasing a local SIM card to ensure you have access to the app without restriction... ⇲
 
Data issue

Data usage is high

Fix: 1. Limit Background Data: Go to Settings > Cellular > Cellular Data Options and turn off 'Background App Refresh' for the TMB App to reduce... ⇲
 
Syncing issue

Saved bus lines disappear

Fix: 1. Check App Settings: Go to the app settings and see if there is an option to save or back up your favorites or saved lines. Ensure this fe... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.6%

Bad experience
14.1%

Neutral
1.3%

~ from our NLP analysis of 149 combined software ratings.

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 Private Data TMB App (Metro Bus Barcelona) collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics