—— Run into issues on PPV.COM? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the latest version of the PPV.COM app. Go to the App Store, search for PPV.COM, and check if an update is availabl... ⇲
Fix: Try using the keyboard shortcut 'Command + Control + F' while the video is playing to toggle full screen mode. If this does not work, check... ⇲
Fix: Check your device settings to ensure that video casting is enabled. Go to the settings of your casting device (like Chromecast) and make sur... ⇲
Fix: Check your device's volume settings and ensure that the app is not muted. Also, check if the audio output is set to the correct device (like... ⇲
Fix: Ensure that both your iPhone and the AirPlay device (like Apple TV) are connected to the same Wi-Fi network. If they are not, connect them t... ⇲
Fix: Check your internet connection. A weak or unstable connection can cause the app to freeze. Try switching to a different Wi-Fi network or usi... ⇲
Fix: Ensure that you are entering all required information correctly, including a valid email address and password. Check for any error messages... ⇲
Fix: Adjust the video quality settings within the app. Look for a settings icon during playback and select a lower resolution if your internet co... ⇲
Fix: Review the refund policy on the PPV.COM website to understand the process. Make sure you follow the outlined steps for requesting a refund.... ⇲
Fix: If the app does not support PPV purchases, use your mobile browser to access the PPV.COM website and make your purchase there. OR Bookmar... ⇲