fix problems on Master Tour [iphone]

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Master Tour Mobile
Info:
company: Eventric LLC
: https://support.eventric.com
: www.eventric.com
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Notifications issue

No notifications for guest list approval

Fix: 1. Check app settings: Go to the app settings and ensure that notifications are enabled. Look for any specific settings related to guest lis... ⇲

No alerts for schedule changes

Fix: 1. Enable notifications: Go to Settings > Notifications > Master Tour Mobile and ensure that notifications are enabled. Check if there are s... ⇲
 
Account issue

Inability to change email address easily

Fix: 1. Navigate to account settings: Open the app and go to your account settings. Look for an option to edit your email address. If it’s not av... ⇲

Inability to add phone numbers or emails to crew list

Fix: 1. Check app settings: Look for any settings related to crew management that may allow you to add contact information. 2. Use notes section... ⇲
 
Screen issue

Mobile version sometimes loads to a blank screen

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on Master T... ⇲
 
Customization issue

Widgets not available

Fix: 1. Check for updates: Ensure that you have the latest version of the app installed, as widget support may be added in newer updates. 2. Use... ⇲

Dark mode not available

Fix: 1. Check app settings: Open the app and look for any theme or appearance settings. Some apps allow you to switch to dark mode within their s... ⇲

Limited editing capabilities

Fix: 1. Explore all editing options: Go through the app thoroughly to ensure you are aware of all available editing features. Sometimes, options... ⇲
 
Features issue

Geotagging feature missing

Fix: 1. Check app settings: Look for any location settings within the app that may need to be enabled for geotagging. 2. Use third-party apps: C... ⇲
 
Bugs issue

Crew tab returns errors

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Clear app cache: Go to Settings > General > iPh... ⇲

Master Tour does not open to the current day

Fix: 1. Check app settings: Look for any settings related to default views or startup options. Some apps allow you to set the default view to the... ⇲
 
Downloads issue

Offline tour preload is broken

Fix: 1. Ensure proper download: Make sure you have downloaded the tour data while connected to Wi-Fi. Go to the tour section and look for an opti... ⇲
 
Syncing issue

Export options to iCal or Google Calendar not available

Fix: 1. Check for updates: Ensure you have the latest version of the app, as export options may be added in newer updates. 2. Use manual entry:... ⇲
 
UI issue

Navigation issues in the app

Fix: 1. Restart the app: Close the app completely and reopen it to see if navigation improves. 2. Clear app cache: Go to Settings > General > iP... ⇲
 
Compatibility issue

Inconsistent performance across platforms

Fix: 1. Ensure updates are applied: Make sure you are using the latest version of the app on all devices. 2. Check device compatibility: Verify... ⇲
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 Private Data Master Tour collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics