fix problems on Cosmostation [iphone]

—— Run into issues on Cosmostation? Get help pending when official support gets back to you!

Cosmostation

Info:

company: Stamper Co., Ltd.

: https://www.cosmostation.io/

Chat with our AI-based Cosmostation Support

🛠️ Common Cosmostation Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cosmostation breaks and is down for extended periods

Fix: Check for any available updates in the App Store. Developers often release patches to fix bugs and improve stability. To do this, open the A... ⇲

Poor customer service and support

Fix: Utilize the in-app help or FAQ section if available. Many apps have built-in resources that can provide immediate assistance for common issu... ⇲

Network issue

Trouble connecting to some dApps

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue persists. Sometimes, a weak connect... ⇲

Network errors

Fix: Switch to a different network (Wi-Fi or mobile data) to see if the issue persists. Sometimes, network-specific issues can cause errors. OR... ⇲

Inconsistent access to dApps

Fix: Check if the dApps you are trying to access are currently operational. Sometimes, the issue may be with the dApp itself rather than the Cosm... ⇲

Account issue

Inability to import addresses associated with mnemonic phrase

Fix: Double-check the mnemonic phrase for accuracy. Ensure that you are entering the words in the correct order and that there are no typos. Each... ⇲

Compatibility issue

Incompatibility between web app and mobile app addresses

Fix: Verify that you are using the same network and account settings on both the web and mobile app. Sometimes, discrepancies can arise from usin... ⇲

No support for Ledger Bluetooth

Fix: Check if your Ledger device firmware is up to date. Connect your Ledger to your computer and use the Ledger Live app to update it. This can... ⇲

UI issue

Confusing new interface

Fix: Take time to explore the app's new layout. Familiarize yourself with the new features and where they are located. You can also look for tuto... ⇲

Updates issue

Missing features from previous versions

Fix: Look for any announcements or release notes from the developers regarding the changes. Sometimes features are temporarily removed for update... ⇲

Unable to create or open wallets after updates

Fix: Restart your iPhone after the update. This can help clear any temporary issues that may have arisen from the update. OR Check for any add... ⇲

Inability to claim staking rewards after updates

Fix: Check the staking settings in the app to ensure that your staking is still active. Sometimes, updates can reset settings. OR Visit the st... ⇲

Customization issue

Loss of custom chain functionality

Fix: Check the app settings to see if there is an option to re-enable custom chains. Sometimes, features can be toggled on or off in the settings... ⇲

Bugs issue

Incorrect balance display

Fix: Refresh the app by pulling down on the main screen to update the balance. This can help sync your balance with the network. OR Log out of... ⇲

Crashes issue

Cosmostation crashes frequently

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲

Loading issue

Stuck loading screen

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if it loads p... ⇲

Support issue